We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Le Meridien Delfina Santa Monica
If you like this hotel, you might also be interested in
Shore Hotel(Santa Monica)
$309
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Beachfront
Ocean View Hotel(Santa Monica)
$305
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Beachfront
Bayside Hotel(Santa Monica)
$203
Booking.com
View Deal
  • Free Wifi
  • Beachfront
Travelodge Santa Monica(Santa Monica)(Great Value!)
$154
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$527
$430
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$343
$299
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$339
$260
Booking.com
View Deal
  • Free Wifi
  • Pool
$495
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Palihouse Santa Monica(Santa Monica)
$315
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Room Service
Shutters on the Beach(Santa Monica)
$661
$595
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Reviews (1,391)
Filter reviews
1,391 results
Traveler rating
576
497
213
64
41
Traveler type
Time of year
LanguageAll languages
More languages
576
497
213
64
41
Show reviews that mention
All reviewsfree valet parkingspg pointsspg memberexperience specialistresort feehouse carwithin milesself parkingmile radiusfew blockssmall balconybike rentalshigh schoolnice lobbyfree bikescar serviceocean view
FilterAll languages
Updating list...
1,182 - 1,187 of 1,391 reviews
Reviewed December 10, 2013

I stayed at this hotel on a recent trip for business. The lobby of the hotel is great and the people that work at the hotel are great. All of this made for a very pleasant stay. According to the website, this hotel has been recenly updated. I can believe the hotel has had a recent facelift, but I would not believe there has been a major renovation to the hotel. Most of the updates are paint an furniture, but there are still a few minor issues that would require a major renovation. Here is my punch list of things that could be fixed:
There hallways are long with lots of dark corners (nothing wrong here, but a little creepy at night).
The doors in the rooms are old and cheap - they feel light and sound carries through them.
Same issue with thin doors between adjoining rooms - I could hear everything from the room next door through the adjoining door even thought it was closed. I had to leave my TV on to block out the noise.
Otherwise everything was great. The hotel does serve breakfast, but the menu is very limited.

If I was in the area again, I would consider the hotel, but it would not be a sure think I would stay here.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mnasf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this reviewResponded December 11, 2013

Hello mnasf,

We appreciate your feedback regarding the hotel and certainly hope you will visit us again. Regarding your comments about the renovation, you should know that all guest rooms and corridors have been completed. As well as our ballroom, meeting spaces, pool and wedding garden. We start our lounge and restaurant renovations in January 2014.

I will review your comments on the doors to see if we can increase the soundproofing. We hope you will choose us again and visit our new renovated lounge and Zest Kitchen in 2014!

Best Regards,
Stephen Sowards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

My family and I stayed here for 4 nights and had a great stay. I read some of the reviews and I think they are overly harsh on the quality of the hotel.

I do agree the location isn't as good as some of the other properties right on the beach. But then again, I stayed in December when that is less important, IMHO. The staff was all super friendly. Our room was nicely decorated and it had a work desk and the beds were comfortable. Yes, the balcony was small but big enough to get a bit of fresh air and also we had a good view with the ocean in the distance from our room.

The lobby area is nice. I'm not sure about the quality of the food as we never ate here nor got room service at all. It's not too far from Santa Monica Place Mall. The free parking was nice but I do agree that you have to get there not too late in the afternoon or the parking spaces are all full. One night we went to Whole Foods at night and we came back and everything was full and had to valet. It's $32 a night to valet.

Our room was quiet and as mentioned, it was perfectly comfortable. The only complaint I'd have is with the internet access. I got the Internet included with my stay but the signal from the 11th floor was very weak. I barely got a signal and it was very slow. So they should probably work on improving the strength of the wi-fi connection. Sometimes it would say connecting from the Lobby and sometimes from the room. Ironically, half the time the "Lobby" signal had a stronger signal vs. the rooms which was puzzling.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank saintba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this reviewResponded December 11, 2013

Dear saintba,

We truly appreciate your honest review of the property. Based on your extensive travel profile, your comments are very credible. Since your stay in early December, we have just installed a brand new wireless infrastructure in the hotel, top to bottom, that is receiving rave reviews. We hope you will select Le Méridien Delfina the next time you visit Santa Monica.

Best Regards,
Stephen Sowards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Absolutely great property with very comfy beds, very good service!
Great location, only a 5 min walk to the pier.
Nice entry as you walk into the hotel.
Overall a great property with no complaints. A+++

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kate D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelfinaGM S, General Manager at Le Meridien Delfina Santa Monica, responded to this reviewResponded December 10, 2013

Kate D,

We appreciate your kind words about the beds and service levels of the hotel. Thank you very much for choosing our hotel for your vacation. We hope to see you soon.

Sincerely,
Stephen Sowards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2013

We stayed at this property in July 2013, and back then it was called "Sheraton Delfina." We were staying here as part of a wedding.

Service was good, and the room was spacious and comfy, with a small balcony; our bathroom was a good size, with standard Sheraton brand toiletries. I had access to the lounge, and while it was small, it was perfect to grab a small bite in the morning.

Note - this hotel is not by the beach. It's about a 10-15 min walk from the hotel straight down to the beach, and maybe another 5-10 mins to walk to the infamous Santa Monica pier. It's also about a 15 min walk to the shopping area. That was the only downside to this hotel being in Santa Monica.

Happy travels!

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suman514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelfinaGM S, General Manager at Le Meridien Delfina Santa Monica, responded to this reviewResponded December 10, 2013

Dear Suman514,

Thank you for taking the time to share your thoughts about your summer visit to the Delfina.

It is true that we have since experienced a metamorphosis becoming Starwood’s newest Le Méridien Hotel, and that includes upgrading our guest room toiletries and amenities to match the overall ambiance that we like to call timeless-chic. Throughout the property, we are also planning to add a number of curated pieces to further that unique connection our guests will only find in our part of Santa Monica.

Please come back for many new discoveries.

Regards,
Stephen Sowards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

This hotel is OK as a three-star hotel, but struggling as a 4-star hotel. You will feel disappointed if you pay 4-star prices. We got it on a Hotwire special discount and felt that it was about worth the heavily discounted price we paid, which was about what a normal 2-3 star hotel would have cost in Santa Monica.

Nothing is really terrible, but there's nothing that great, either. The lobby/bar and pool area are the highlights. The rooms are average three-star hotel rooms with nothing special about the bathrooms, linens, appliances, lighting, etc. All the artwork is identical in all the rooms. There are tiny balconies that are good for a breath of fresh air but nothing more. The building itself is old and tired, with low internal ceilings and an ugly yellow concrete facade.

The worst part about this hotel is the location, which is very inferior to other 4-star hotels in the area. It's a very long walk to the waterfront and the shopping arcade that involves crossing a lot of busy and noisy streets (including a freeway to get to the shopping area).

The hotel advertises complementary overnight parking, but we never once were able to get a stall because the small number of available spots were always taken. Instead you have to valet for $32 per day.

The service and staff are very good and professional-- no complaints there. The restaurant is crap and not worth visiting with so many good options around outside the hotel.

Room Tip: Request a deluxe room with a larger balcony and ocean view
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jbkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelfinaGM S, General Manager at Le Meridien Delfina Santa Monica, responded to this reviewResponded December 6, 2013

jbkc,

Thank you for the feedback regarding your stay with us. We appreciate your comment about the staff being professional and courteous, along with the fact of the great value you received by booking through Hotwire.

Furthermore, we offer a hotel shuttle for rides to the beach and to shopping from the hotel. The Self Parking is first come, first serve, and the hotel website advertises that you can reserve a spot upon request. Of all the hotels in Santa Monica, our valet price is well below all the other hotels in the marketplace.

Just to note, the hotel is not a 4 Star hotel but we received our AAA Four Diamond rating in May 2013.

We hope you will revisit us after our restaurant and lounge renovation scheduled for January 2014, as our new Executive Chef is creating relevant menus for our spaces in the hotel.

Please visit our Illy Coffee bar and try our guest-favorite scones now offered daily until 11am.

Best,
Stephen Sowards
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews