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“Good experience...”
Review of Rest Haven Motel

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Rest Haven Motel
Ranked #33 of 36 Hotels in Santa Monica
Reviewed January 13, 2013

We stayed here two nights during Thanksgiving holiday. Was the cheapest and cleanest looking place we could find. Rooms are big enough, furnitures and bath a little old but very clean, so no problems there. Not far away from 3rd street promenade and pier. 15-20 min walk. We drove from San Diego, free parking - very important. Free Wi Fi, though if your room is far away from the reception area, you get poor reception. Jack in the Box right in front of the motel, there is a 7-Eleven close by. Overall, good value for money considering the other hotel's prices in Santa Monica! Will stay here again.

  • Stayed: November 2012, traveled as a couple
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Thank OzgurRosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded February 5, 2013

Our hard work gets rewarded by people like you who value our good intentions to make you guys get your money's worth. Your appreciation through your nice thoughts about us is a true gift we treasure. You are always welcome to our place anytime. Have an awesome day.

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73 - 79 of 235 reviews

Reviewed January 7, 2013

Nothing to drool over. Decent location, value for money. Clean. The room service was lacking a bit. We had requested an early check in, and the rooms were empty but not cleaned! We waited 1 hour after a long flight. We could see the cleaning lady doing the other rooms! Why on earth didn't she just clean our room first and then do the other ones. There was no one coming in those rooms anytime soon anyway. Other than that, an uneventful, smooth stay. Plus: Free Parking!

  • Stayed: November 2012, traveled as a couple
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Thank Trivedidaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded February 5, 2013

I can only apologize if we had made you wait like we were not truly efficient. We can learn from that but we still know you felt good with us during your stay and found the good things in the place. We felt vindicated somehow. Thank you for sharing the good and not-so-good. We respect your thoughts about us. Happy day.

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Reviewed November 29, 2012

Before I chose Rest Haven, I checked reviews for almost all the hotels in LA under a certain budget and this was the one with best reviews. When I stayed there, I saw why. First of all: Staff. The lady taking care of the motel is incredibly friendly and helped me a lot. If you have any questions, she is the one to talk to. She also does awesome animal statues with towels and change them every day. The room was clean and spacious enough for me. I didn't expect a luxury place since this was a 2 star motel but I didn't have any problems with anything. It was also close enough to the Santa Monica beach and I could walk there in 10 minutes. Neighborhood was also safe (or looked like that to me). Overall, I suggest this place to anyone who is looking for a warm, clean place around Santa Monica.

Room Tip: I stayed at Room 9 and didn't have any noise from outside. Just know that A/C works a bit noisy...
See more room tips
  • Stayed: November 2012, traveled solo
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Thank Alican S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded February 5, 2013

I appreciate your generous compliments, the kind words. You made us feel we are up to our job and business and this is very important to us, inspirational yet challenging. We made you satisfied and that was our primary goal for our guest like you. Great day!

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Reviewed November 26, 2012

we came here at the end of 3 months travelling the world and did not know quite what to expect. we arrived in LA after a 13 hour flight and our room wasnt ready. they quickly rallied together to ensure the room was turned around as quickly as possible. the staff were very helpful, polite and trustworthy. attention to detail was second to none. yes the building was slightly dated but it gave the place charachter. we stayed in room 3 for 5 nights and although there is some noise audible from the road and the restaurant/drive through it did not cause us any problems. overall a great affordable place to stay. a ten minute walk to the ocean and 5 minutes away from shops and locall eateries.

  • Stayed: November 2012
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Thank loualey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded February 5, 2013

Satisfaction, that is what counts most. Having been appreciated for our efforts, how can we afford to fail great customer like you. A gold nugget is discovered where you least expect it. We feel grateful to be found by world travelers in this corner of Santa Monica, California. Eureka!

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Reviewed November 24, 2012 via mobile

Good value for money considering prices in Santa Monica, we were offered a choice of rooms all were small and in close proximity to the road and nearby take away. The bed was not particularly comfortable and the noise outside did wake us up at night. The WiFi was virtually non existent even outside but we came here for the beach which was about 15 minute walk away downhill, we did walk back from Venice late at night but I would highly recommend a taxi as much further and can be a little dodgy.

Thank James B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded February 5, 2013

Is an apology appropriate for the general make up of the establishment and its not so fortunate location which makes you sound not exactly feeling good in your stay?

If you had asked us we would not have recommended anyone to take a walk from Venice to our place - it is half a mile from us - personally, we won't do that, especially around the time you did it. We are simply operating an affordable place with affordable rate so we cannot be compared with upscale beach hotels that command exorbitant prices. What want pays for is what one gets.
Have a wonderful day.

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Reviewed November 12, 2012

This Motel is just super easy- fast check in, nice small but accommodating rooms. Huge bathroom, I would say 100% clean but I did find a hair in the shower recess. We did arrive early so this could have contributed to this. Wasn't enough to put us off. Great walking distance to Santa Monica and Venice Beach and there is a bar and a sushi bar close by. They do face a Jack in the box 24 hour restaurant, not pleasant to look at but you can't hear anything from the rooms. Over all excellent for location and price.

FYI The Wifi only works outside in the carpark :)

  • Stayed: November 2012, traveled as a couple
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1  Thank ollieandkelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded November 15, 2012

Nice review, thank you for sharing your views. Your comment has a ring of truth in every word. They are not to be discounted. We apologize for all the misgivings. In this motel, we routinely go the extra mile to make the guest feel well - served and compensated. We appreciate all your time to give us a chunk of your opinion. Have an awesome day.

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Reviewed November 12, 2012

ok if you have a car, we stayed 3 nights, the lady who ran it couldnt do enough and this is the best factor of this motel. The positives, room spacious and clean (we were put in disabled room as no others left) if a little dated and run down in parts, needs a good update and lick of paint. staff good. The cleaning staff did the most amazing towel art, and left good quality soap and goodies every day.
Negatives: out of the way, its a good 25 min walk to the beach area, and a bit dodgy a walk at night. There is one grotty bar next to the hotel but this was overpriced and very loud with an awful band on both times we tried. (we like music but this was ear thumping!)
Biggest negative for us was the fast food place at the side, open 24 hours! You can hear cars all night and occasional beeps, its a stone throw from your bed! (3 car spaces Id say)
Cleaning staff opened the main window every time they came. This was ground floor with no fence etc seperating us from the takeaway etc, and as it could easily be broken into this was a worry if we were out all day. However im sure had we caught up with someone they would have stopped, but we didnt see them.
Its a trek to the main sights of santa monica ie the pier and beach. There is a bus but we didnt seem to be able to catch it any of the 3 days.
Finally if you think its close to LA its not, its a good car ride in traffic, (which is constantly bad traffic) it took around an hour to get to hollywood from SM but that may be the tiime of year or day we were going, wouldnt let it put you off though this seems the say everywhere in LA with the exception of burbank when we got to LA centre in 10 mins!
overall ok if you are on a budget, its good sized and friendly staff

  • Stayed: November 2012, traveled as a couple
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Thank michellecardno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resthavenmotel, General Manager at Rest Haven Motel, responded to this reviewResponded November 15, 2012

Thanks for this review and for sighting our positive side. As for the negative sides, sorry but they are out of our control. In Los Angeles you always need a car. If you want to use the bus system is a little bit time consuming but from Santa Monica to West Los Angeles is 15 minutes with a big blue bus. Every situation in criticism one might ever confront in this business has already been faced by us in this motel. We welcome the good things, the not - so - pleasant ones - everything that comes our way. We feel lucky we can still elicit comments which keep us going - and strong at that. We are learning a lot through people like you. I can only thank you which may not be enough for you. Have a lovely day.

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Additional Information about Rest Haven Motel

Address: 815 Grant St, Santa Monica, CA 90405-1311
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#18 On the Beach Hotel in Santa Monica
Price Range: $129 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Rest Haven Motel 2*
Number of rooms: 14
Official Description (provided by the hotel):
*All request, including room type, are non-guaranteed and shall be honored depending on availability at check-in.* We are a small and basic motel. To noise sensitive; we are behind the Jack in the Box(fastfood chain) and the night Bar name TriP. Welcome to Rest Haven Motel, Santa Monica !!! Feel good in this neighborhood if you would! This is an economy motel conveniently located in Lincoln Blvd and Grant Street just 20 minutes walk to the Third Street Promenade in downtown Santa Monica and the famous Santa Monica Pier where fun and enjoyment can be had beyond compare. The place is quite accessible to many other favorite tourists' haunts known the world over like Venice Beach, Malibu, Beverly Hills, Hollywood, Universal Studio, Disneyland, and more which makes every stay a pleasure. Built in 1938..."A marvelous experience"... ... more   less 
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Also Known As:
Rest Haven Hotel Santa Monica

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