We stayed at this hotel and loved it. We had a production suite and it was perfect for traveling with a baby. She was able to sleep in the small separate room without us disturbing her with our light on.
The actual room was great and comfortable, we loved the bathtub/shower!!! The staff was excellent! The front desk supervisor, I don't remember her name was very nice. Additionally, Scott at the front desk was great. When we would enter the hotel there was always someone there to jump and get the door for us and push the elevator button to get to our door.
The location is unbelievable. Very central to most things in LA. The view from the hotel
was unreal. Your right on the coast. Nothing like waking up in the morning to a view of the ocean.
One major point. The valet parking at the hotel is around $30. However, park behind the hotel at a lot, it is like $3-5 overnight.
We only had one issue which was taken care of. When we first checked into the hotel it was a Sat. night and there was a pretty rowdy party that was going on at the hotel. We had a babysitter come and when it came time for her to leave the party got so rowdy there was security everywhere trying to "clean up" the hotel. My babysitter was so frightened by the commotions (some drunk men from the party started following her to her car) that she needed a hotel security escort her to her car. The babysitter was so scared from what happened that she canceled on us for when she was supposed to return the next night.
When we informed the hotel the next morning what took place they were very apologetic and asked if there was anything they can do. I found out when it came time to check out that they had made things "right".
- Official Description (provided by the hotel):
- Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more less
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- Also Known As:
- Hotel Shangri La Santa Monica