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Reviewed July 15, 2019

I only post reviews of properties (worldwide) that I believe are close to perfect in every category. Shutters is my 7th such in 7 years. This is a perfectly sized beach front resort. Not a mega maze. No scrambling for pool side seating. A very cool and charming setting for early evening cocktails.Well appointed and spotless ( tough task for a seaside hotel ). The staff is better than great! The GM Laura McIver must be gifted to lead such a genuinely motivated and helpful team. Dieter and Eric man the discreet entrance ( I drove by once) perfectly. The pool area and particularly the bar is fun and sheltered from the action on Santa Monica Beach. Beatrice watches over this oasis leading an army of well scrubbed, uniformed attendants. One small touch is the large variety of high end faux glassware (oxymoron?) . I hate when one, two, or three cup sizes fit all cocktails. The best way to summarize is my wife and I were there four nights with our 4 geographically dispersed kids and spouses, along with 6 grand kids under 5 years old. Great fun. But what was pleasantly surprising is that my wife and I returned to Michigan refreshed and fully rested. Thank you Shutters!
Pete C

Room tip: North and West facing rooms would be the quietest.
Date of stay: July 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Peter C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
eyoneyama, Manager at Shutters on the Beach, responded to this reviewResponded July 16, 2019

Dear Peter C,

Thank you for taking the time to write such a thoughtful review and sharing some of your favorite highlights with us! We are thrilled to know that every aspect of your stay met your standards. We will pass along your positive feedback to the rest of our team. We hope to welcome you back again soon.

Sincerely,
Elica Yoneyama
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2019 via mobile

Amazing lunch I had the $35 three course menu. Beautiful asparagus starter, lobster salad main course. Amazing view looking over the beach. Fun to watch the cyclists going up and down on the boardwalk. Delicious!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank motorwaymick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
eyoneyama, Manager at Shutters on the Beach, responded to this reviewResponded July 15, 2019

Dear motorwaymick,

Thank you for choosing 1 Pico for lunch. We are pleased to hear that you enjoyed your dining experience. We hope to welcome you back again soon.

Sincerely,
Elica Yoneyama
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019

Great amenities including a pool, a spa, beach access, and great restaurants, an amazing staff that are always willing to help, a perfect location right on the beach, this is a textbook getaway location.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank morton789
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
eyoneyama, Manager at Shutters on the Beach, responded to this reviewResponded July 12, 2019

Dear morton789,

Thank you for taking the time to write about Shutters on the Beach. We are pleased to know our convenient location on the beach could help you explore all that our beautiful home has to offer. We hope to welcome you back again soon!

Sincerely,
Elica Yoneyama
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2019 via mobile

Popped in just before noon for a drink and a snack. Treated myself to the Coconut and Pineapple cake , a big beautiful piece of delight. Also the chocolate cake and fudge brownie received the thumbs up from family members. Well done . Maybe just a little expensive would be the only negative.

Date of stay: July 2019
Trip type: Traveled with family
2  Thank MATKent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
eyoneyama, Manager at Shutters on the Beach, responded to this reviewResponded July 10, 2019

Dear MATKent,

We are delighted you chose us for an afternoon treat. We hope to welcome you again for another relaxing afternoon on the beach.

Sincerely,
Elica Yoneyama
Marketing Manager

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Reviewed July 5, 2019

Very nice hotel and a good location. However for the cost there are much better choices. In room internet and entertainment are way below industry average for instance. Had trouble getting hot water in the shower the day of departure.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Kardinal1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
eyoneyama, Manager at Shutters on the Beach, responded to this reviewResponded July 8, 2019

Dear Trip53392657754,

Thank you for taking the time to send us feedback and suggestions.

We greatly enjoy hearing from our guests. Your comments will help shape the future of our hotel. We appreciate this unique opportunity to see our hotel through your eyes, as we are always eager to improve our hotel.

Sincerely,
Elica Yoneyama
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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