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“Wonderful experience!”

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Shutters on the Beach
Ranked #3 of 36 Hotels in Santa Monica
Certificate of Excellence
Vejer de la Frontera, Spain
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Wonderful experience!”
Reviewed July 31, 2005

Stayed 3 nights at Shutters as part of a California tour and wished it could have been longer! The room was beuatiful with the most comfortable hotel bed I have every slept in. Real homely feel to the room with all the added touches of books etc. The staff were all very helpful and friendly, although the only negative was that lunch around the pool took an hour to arrive! Restaurant downstairs was excellent, although a little pricey but this is to be expected when you stay at a hotel the quality of Shutters! If we return to LA at some stage in the future we will defintely stay at Shutters again.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VejerLinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
south pasadena,ca
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed July 22, 2005

We just returned from the perfect getaway at Shutters. Our room was on oversized spa room located in the Ocean House on the 2nd floor, which is actually on the first floor. The room was HUGE. Nice sitting area, with comfortable couch with fireplace. Bed was oversized and ever so comfortable. Very high quality and thread count sheets.

The bathroom was a true gem. Small flat screen tv-The tub was actually a jacuzzi with jets, bubbles and so many extra bells and whistles. The shower was equally large. The bath products were lovely and smelled so good, I can't remember the name.

One Pico has a new chef, that personally came out and met us....He has changed the menu and he isn't afraid to try different ingredients together. The cream corn soup was fat free and very low in calories, you would never know it unless he hadn't told me. I had the lobster risotto and my husband had the scallop pasta and both entrees were incredible. The dinner was aboslutely divine. We had a table overlooking the water. We were so relaxed and not rushed at all.

The pool itself is small, but there are plenty of comfortable lounge chairs. Service around the pool seemed spotty, but we quickly remedied that problem by just walking up to the counter, no big deal.

We had a great time, and it was just the break we needed.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank onlyfirstclass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 26, 2005

Although this hotel was nice, I received an unrequested upgrade when I checked in which just showed up on my credit card 2 months after my stay! After being routed around to numerous people, no one is returning my calls including the Hotel Manager. Worst customer service I have ever experienced. Future business trips to Santa Monica will not find me staying at Shutters ever again.

Stayed April 2005, traveled on business
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
441 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 604 helpful votes
Reviewed March 26, 2005

We stayed at Shutters for 4 nights in March, 2005. We thought that the hotel was generally charming but lacking in some areas to make it truly special. When we were there, there was renovation going on that made our floor very noisy at times. Our room was very nice, but the housekeeping service was spotty in that items were forgotten, like no bath mat or no replacement of amenities. The food at the restaurant, Pedals, where we enjoyed lunch and breakfast was excellent, but pricey, as were the cocktails served in the evening. The location on the beach is superb. We enjoyed the promenade and the proximity to the pier. The hotel staff was friendly and helpful.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Equity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shutters on the Beach

Property: Shutters on the Beach
Address: 1 Pico Blvd., Santa Monica, CA 90405-1063
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Santa Monica
#2 On the Beach Hotel in Santa Monica
#3 Luxury Hotel in Santa Monica
#4 Business Hotel in Santa Monica
#16 Romantic Hotel in Santa Monica
#18 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shutters on the Beach 5*
Number of rooms: 198
Official Description (provided by the hotel):
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more   less 
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Also Known As:
Shutters On The Beach Hotel Santa Monica
Shutters Beach
Shutters Santa Monica

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