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“Paper thin walls”

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Best Western Plus Big America
Ranked #1 of 21 Hotels in Santa Maria
Certificate of Excellence
Santa Barbara, California
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Paper thin walls”
Reviewed May 30, 2013

I stayed here on May 29th 2013 and I'm surprise by the positive reviews. The rooms are pretty spacious but the walls are paper thin. I had the worst night sleep because I could hear every single footstep from the people upstairs. The facilities need major remodeling.

The free breakfast wasn't anything to brag about. Just your average continental breakfast.

It was nice to have a fridge in the room.

I will definitely not stay at this hotel (it is more like a motel). If you do decide to stay hear ask to stay upstairs.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunny k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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693 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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English first
E.Bay - Alameda
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 25, 2013

It was surprising to find a refrigerator in the room. We put out bottled water in it for the road trip the following day. The room was clean and the staff were nice. We saw a Security officer patrolling the parking lot, but we didn't have any issues and perhaps it was just as a prevention. Nice and secure place. Breakfast was available at no charge. There's a jacuzzi and swimming pool too. I had never made my own belgian waffle and it was delicious.We would go back again!
We stayed 5/18-5/19.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crzymry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, May 28, 2013
Dear Crzymry,




Thank you for your review. We're happy to hear you enjoyed your stay, and that you appreciated the refrigerator in the room. It sounds like it came in handy. We're also happy to hear you enjoyed your first, make your own Belgian waffle. We hope to see you again soon.




BEST WESTERN PLUS Big America Management and Staff
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Muskoka Lakes, Canada
Level 5 Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 23, 2013

A great Hotel in a friendly town! I am very happy that we got out of LAX and made this our first stop on our week long California whirlwind trip. The staff was excellent. The room was huge, the price was great! Free parking. we arrived after a long travel day and were starving! Helpful young man at checkin suggested a restaurant which was a great choice.
Large King suite, Comfortable bed, huge bathroom, clean, easy. Didn't use pool, would have liked to. Breakfast was fine, not busy on a Monday morning, All staff friendly and approachable.
All in all, very pleased

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debdoestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, June 27, 2013
Dear debdoestravel,



Thank you for your review. We are pleased to hear you enjoyed your stay with us. Thank you for your kind compliments regarding our friendly, helpful staff and large, clean rooms. We hope to see you again soon, and perhaps when you return you will be able to enjoy our heated swimming pool.





BEST WESTERN PLUS Big America Management and Staff
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San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2013

Everything about it was great, the location, the staff, the room was wonderful, we stayed in a suite, and was very happy with it. Happy to know that parking was free, a lot of convenient stores around the hotel. We had an awesome experience, glad we stayed at this hotel.

Room Tip: Maybe ask for a room that is not by the back street, we could hear a car alarm going on and off, not...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adriana052013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, May 22, 2013
Dear Adriana052013,


Thank you for your review. We are happy to hear you enjoyed your stay with us. We are glad to hear that you appreciated the free parking and the nearby convenient stores. We are happy to hear you had an 'awesome experience' with us. We hope to see you again soon.



BEST WESTERN PLUS Big America Management and Staff
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Pico Rivera, California, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2013

very surprised it was like staying at higher rated hotel. extra towels were already in the restroom. I am a bussniess traveler and all of my employees were happy with there stay. Also they matched my Marriot Platnuim to there Diamond. This was incredible more Best Western stays for my employees and me to come.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank 2NAFISH75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, May 22, 2013
Dear 2NAFISH75,


Thank you for you review. We are honored to hear that we are similar to a 'higher rated hotel.' We are happy to hear that you and your employees were happy with your stay. We hope to see you again soon.




BEST WESTERN PLUS Big America Management and Staff
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Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 19, 2013 via mobile

Older hotel, wonderfully designed. Huge room, loved the bath, separate vanity area, and big closet, big soaker tub. Pet friendly. Beds so comfortable! Staff exceptionally helpful. Would highly recommend. Price was best around the area. Breakfast variety good.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wsenjoyinglife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, May 21, 2013
Dear wrenskeetz,



Thank you for your review. We are happy to hear you enjoyed your stay with us. Thank you for all your kind compliments regarding all of our wonderful amenities. We hope to see you again soon.




BEST WESTERN PLUS Big America Management and Staff
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Laguna Niguel, California
1 review
Reviewed May 14, 2013

Tis hotel was fantastic. It exceeded our expectations and allows pets. The rooms were very good sized and very clean. Flat screen tv's and very comfortable beds. Would stay here again anytime and the prices were fair.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at Best Western Plus Big America, responded to this review, May 15, 2013
Dear Jay T,



Thank you for your review. We're happy to hear you enjoyed your stay. Thank you for the kind compliments regarding the size of our rooms, cleanliness of our rooms, and our comfortable beds. We hope to see you again soon.



Best Western Plus Big America Management and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Big America

Property: Best Western Plus Big America
Address: 1725 N Broadway, Santa Maria, CA 93454-1927 (Formerly BEST WESTERN Plus Big America)
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Santa Maria
#1 Best Value Hotel in Santa Maria
#2 Family Hotel in Santa Maria
#3 Business Hotel in Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Big America 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Whether you are traveling on business or traveling for pleasure the Best Western PLUS Big America hotel in Santa Maria , California has something to offer for everyone. Located between Santa Barbara and San Luis Obispo , the Big America hotel in Santa Maria offers its guests many luxuries for an affordable price. Join us in our lobby every morning for a complimentary, deluxe continental breakfast, and while you are eating your breakfast help yourself to a couple of complimentary newspapers.Our Santa Maria hotel rooms have been called by many “the best hotel rooms in Santa Maria ” because of the size of the rooms and the cleanliness of the rooms. Each of our Santa Maria hotel rooms contains a mini refrigerator, microwave, iron and ironing board, coffee maker, cable TV, air conditioning, wet bar, voice mail, and each room is equipped for High Speed Internet Access, both hard wired and wireless. Santa Maria is known for its Santa Maria style barbecue and the Big America hotel is close to many fine restaurants, and the meals they usually serve are big, so there are bound to be leftovers. We also have a restaurant located on the premises, which is called Francisco's Country Kitchen. We keep on hearing good things about the food, so why not give it a try. The microwave and mini refrigerator would come in really handy if you are looking for a midnight snack.Our Santa Maria hotel has rooms that can accommodate just about anyone. ... more   less 
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Also Known As:
Best Western Plus Big America Hotel Santa Maria
Best Western Santa Maria
Santa Maria Best Western

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