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All reviews breakfast and dinner small kitchenette rooms are huge housekeeping staff pismo beach off the highway short drive full kitchen would stay again great customer service bed was comfortable stayed one night coffee maker microwave television santa clerk
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Reviewed June 18, 2018

We booked a 2 bedroom suite for a 4-night stay. We really needed an early check in so we called and spoke to the hotel the day before we arrived. We were told that the hotel had 74 available rooms on our check in day and they would have no problem making sure our room was ready by 1 pm. When we arrived (at 2:15pm), we were told that the room was not ready and that there was no way anybody at the hotel would say our room could be available by 1 pm. The counter person was rude, basically called me a liar and said "we have until 3 pm to have the rooms ready." At 3pm the room was still not ready and our guests (family reunion) had arrived. We didn't receive our room until 3:30 pm and with no apologies. The room was old and falling apart. We couldn't close the bedroom door because the door handle was broken. The toilet was the lowest toilet I have ever seen and one of us is 94 years old and had to be helped on and off. The mattress was too high off the ground for our elderly family member to get on or off and had no edge support. It was all too much. The next morning we checked out and moved to a much better hotel. If you want a ratty room, rude service and a pretty good breakfast...come here. Otherwise, stay away!

Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank DreamSeeker94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2018

Like a lot of people say, the staff at front desk are really nice and helpful. The hotel is clean and well organized. The rooms are clean and spacious. I had a good night sleep on the bed and pillows. The restaurant downstairs had a limited selection but it was not bad. The breakfast in the morning was good. Great overall experience here, and I would stay again.

Date of stay: June 2018
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2018 via mobile

Excellent - from the first moment we entered. Nice welcome from the staff, spacious, clean rooms. Just off Highway 101, but surprisingly quiet. I advise anyone to get room on the 1st floor facing the pool and jacuzzi. You can just run out of the balcony door straight into the pool:) 15 minutes from the beach. Highly recommend!

Date of stay: May 2018
Trip type: Traveled with friends
Thank runningdevendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2018

From the moment you walk in the front door that staff is friendly and professional. Great location off the highway. The room we were in can use an update on the furniture. It looked a little gross with grease stains and dirt stains. It had a slight odor to the room. I did open the balcony door to help air it out. Beds are comfy. Room was spacious and we had a kitchenette that was clean and nice. Not as fresh as the new Holiday Inns but still better than most hotels.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank afsfblondie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2018 via mobile

The location is right off of the 101. We were greeted by very friendly staff. The room was larger than expected. Nice amenities, patio , small refrigerator and microwave! A little home away from home!
The room was clean.
Bed was very comfortable with nice pillows and soft cover.
Honestly the hotel was a lot nicer than we even expected.
We had dinner in the restaurant. The Portabello.
Food was fast food it was tasty, the staff was excellent!
Will return to this hotel if we stay in this area in the future!

Date of stay: May 2018
Thank TravelnJoanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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