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“Flashback to 1980”

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Holiday Inn Santa Maria
Ranked #7 of 21 Hotels in Santa Maria
Reviewed June 1, 2013

Overall Impression: This hotel was decent. Front desk people were very friendly and helpful. The hotel was good in the two most important categories: bed comfort and quiet level. The bed was comfortable, and the room was quiet. There was some occasional road noise but it was tolerable. The hotel's weakness is it is in bad need of a renovation. The decor is reminiscent of...1980. The kitchenette was very disappointing. I was in town for business for few days, so I was looking forward to using it. The kitchenware that went with it was barely above Hollywood prop quality. A burner but no frying pan. We had to call down for it. No spatula. No paper towels. The spatula they sent up was dirty and nasty looking. The microwave was rotary dial, early 1980s model! This was also a hotels of smells. The elevator had a musty smell to it. The burner in the room had a nasty smell to it when turned on--my wife complained about this. We scrapped the cooking idea and went to Del Taco for dinner--props to Del Taco for rescuing the night. The fitness center was above average, we didn't use the pool, too damn cold outside. The tv had a fuzzy, unclear picture. No free breakfast...just like in 1980.

Final reaction: Would not stay there again, as I prefer modern hotels. If they renovated and upgraded, I would reconsider.



Pros: comfortable bed, quiet room, front desk staff, fitness center.

Cons: 1980 decor, kitchennette very disappointing.

  • Stayed: May 2013, traveled on business
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1  Thank Hotel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded June 7, 2013

Thank you for your recent stay at the Holiday Inn & Suites Santa Maria. I would like to thank you for taking the time to let us know where we can approve!. The hotel is currently going through renovations at this time. We will soon update all the rooms including the appliances provided. I hope you will visit us again in the future. I will also pass on your notes to our Management team, We will do our best to make the changes you have suggested.

Thank you!

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191 - 197 of 349 reviews

Reviewed May 30, 2013

Although we were first disappointed, because we thought we had booked the one close Santa Monica Pier, we have stayed there before, but upon our arrival realized it had changed to a Wyndham. Although not close to the beach, the other Holiday Inn is conveniently located close to the HWY, and it's only a 5 minute drive to the beach.
The rooms were clean the staff were pleasant. I would recommend this hotel.

  • Stayed: May 2013, traveled as a couple
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1  Thank mrss2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded June 7, 2013

Thank you choosing the Holiday Inn & Suites for you lodging needs. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence.
Once again, thank you for your thoughtful comments. We look forwards to the opportunity of serving you again in the future. Thank you for choosing the Holiday Inn and Suites Santa Maria.

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Reviewed May 15, 2013

We arrived at this hotel very late. We got a very big room with 2 double beds and a kitchenette. Huge bathroom. Excellent if you are more then 3 people sharing the room. The only thing is that the room is not the best for noise isolation. For us, we needed a room for the 3 of us for 1 night. It was perfect!

Room Tip: Very large rooms with a kitchette
  • Stayed: May 2013, traveled with family
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1  Thank DDM246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded May 20, 2013

Thank you for your recent correspondence regarding the Holiday Inn and Suites Santa Maria. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. We will soon begin renovating all of our rooms and will make it a point to fix the noise isolation.Your comments will be shared with our management team! Once again, thank you for your thoughtful comments. We look forwards to the opportunity of serving you again in the future. Thank you for choosing the Holiday Inn and Suites Santa Maria.

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Reviewed May 5, 2013

I am big on cleanliness and this hotel was right on. Came to Pismo but knew the good hotels in Pismo would be ridiculously priced so we stayed here. Loved the kitchenette. It was a great hideout. The freeway nearby didnt bother us too much since the AC kicked in regularly. Would definitely stay here again.

  • Stayed: May 2013
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1  Thank juju_london12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded May 14, 2013

Thank you for your recent correspondence regarding the Holiday Inn and Suites Santa Maria. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence.
Once again, thank you for your thoughtful comments. We look forwards to the opportunity of serving you again in the future. Thank you for choosing the Holiday Inn and Suites Santa Maria.

Sincerely,

Rachael Edwards
Front Office Manager

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Reviewed May 5, 2013

The front desk clerk upon check in seemed less than enthusiastic about greeting anyone. I stayed on the forth floor which has an awful odor in the hallway. Of course, the carpet appeared to be over twenty years old. The room however, was clean and roomy with the kitchenette included. The bedroom TV was fuzzy the entire stay. Good thing the one in the sitting area was clear. The room came with a balcony. It would have been nice to have something to sit on. No chairs on the balcony??? The room service was very good and the restaurant was superb. There is also lots of construction going on, so the pool was closed. My overall stay was OK. I did like the convenience of a refrigerator and microwave. Oh, all the ice machines were out of service except on the second floor. Holiday Inn could really update this location badly since Fairfield is located right next door now.

  • Stayed: April 2013, traveled on business
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Thank Robin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Santa Maria, responded to this reviewResponded May 24, 2013

Dear Robin L,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, We’re sorry about the lack of seats at the balcony. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed April 29, 2013 via mobile

We came to see UCSB and all the hotels around the university where full and pricy and decide to stay in Santa Maria ,We really like the way this hotel is : price is good , restaurant , and of course very clean I recommend this hotel if you ever come to pismo beach or santa Maria , we stay in the 3rd floor

  • Stayed: April 2013
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Thank Genasport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded May 14, 2013

Thank you for your recent correspondence regarding the Holiday Inn and Suites Santa Maria. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence.
Once again, thank you for your thoughtful comments. We look forwards to the opportunity of serving you again in the future. Thank you for choosing the Holiday Inn and Suites Santa Maria.

Sincerely,

Rachael Edwards
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

This is a very spacious Holiday Inn, the lobby is nice and open, clean rooms with good linens. The rooms are huge and have a small kitchen with refrigerator, microwave and stovetop. The breakfast was very good in the morning and the staff very friendly and efficient. It's located on the north end of Santa Maria and only 20 minutes from San Luis Obispo which is much more expensive and sold out much of the time. We thoroughly enjoyed our stay and it was a great stepping off point for the area wineries, Pismo Beach (15 minutes away) and Hearst Castle is only an hour from here.

  • Stayed: April 2013, traveled with family
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Thank BigTraveler47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMXCA, Front Office Manager at Holiday Inn Santa Maria, responded to this reviewResponded June 7, 2013

Thank you for choosing the Holiday Inn & Suites for your lodging needs. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make us a leader in excellence.
Once again, thank you for your thoughtful comments. We look forwards to the opportunity of serving you again in the future. Thank you for choosing the Holiday Inn and Suites Santa Maria.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Santa Maria

Address: 2100 N Broadway, Santa Maria, CA 93454-1140
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 21 Hotels in Santa Maria
Price Range: $110 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Santa Maria 3*
Number of rooms: 207
Official Description (provided by the hotel):
Nestled between the palm tree lined city of Santa Barbara and the charming college town of San Luis Obispo you will find the peaceful Santa Maria Valley. Just ten miles from the beach and surrounded by vineyards, the Holiday Inn Hotel & Suites welcomes travelers from near and far.Fresh from a 3 million dollar renovation, the Holiday Inn continues a 51 year tradition of surpassing the expectations of even the most discerning traveler. We understand that there is no place like home, so to help you kick off your shoes and relax we offer kitchenettes, 37-inch flat screen TVs, free wireless/DSL and MP3 compatible radios. As the All America City makes its way up the list of prospective destinations, the Holiday Inn - Hotel & Suites strives to remain the #1 choice in hospitality. Our knowledgeable staff will proudly welcome you in to our family of Constant Caring Friends with award winning service and a smile.Portabella Bar and Grill draws from Santa Maria s BBQ Hall of Fame legacy, abundance of fresh produce, and seaside inspirations to offer up a true taste of the Central Coast. So enjoy the California lifestyle for a moment sit down with a glass of local wine and Relax, it s Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Santa Maria Hotel Santa Maria
Santa Maria Holiday Inn

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