THIS IS THE WORST MOTEL EVER!!! I HAVE BED BUG BITES ALL OVER MY BODY!!! It is disgusting there. I went to celebrate with my mother in Santa Cruz for me starting my master degree. We stayed at this motel. It was cheap and thought it was a good idea, I was so wrong. They were rude from the start and the own hung up on me when I was just simply trying to ask for the password for Wi-Fi. There website said 24 hour front office desk service. Morning came and breakfast wasn't served even at 8AM. Plus, the people next to us in the room were drunk and fought all night. I had to call the police twice on them. And I woke up with bed bug bites all over. I noticed them on my pillow. I also noticed a blood stain, it is gross. Also, the room had a funny smell. The bed was in an awkward position where I couldn't watch TV comfortably and my mother felt the same way. I guess you get what you pay for; sometimes paying less is not always the best option. When I called and complained the owner had the nerve to tell me he will give me a 20% discount when I next come back. ARE YOU KIDDING ME??? I have never been so traumatized by a motel until this one. PLEASE DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!! He and his wife are both retarded and blind to the fact that they are losing customers
- Official Description (provided by the hotel):
- Welcome to the Surf City Inn & Suites Santa Cruz Family-focused budget motel close to famous Beach Boardwalk. Surf City Inn & Suites Santa Cruz is a ten-minute walk to the Pacific Ocean where sun-filled days and peaceful sunsets entertain visitors in this Northern California surf city. Surf City Inn & Suites focuses on the affordable family experience with a quiet policy after 10 p.M. An on-site indoor swimming pool, Jacuzzi and the skate park across the street are popular with guests of all ages. Enjoy an affordable stay that's close to the action of the Santa Cruz beach lifestyle. Highlights Indoor heated swimming pool and spa (seasonal) Free morning juice, coffee and pastries Walk to the beach, pier and Boardwalk in 10 minutes No noise policy after 10pm Free high-speed Internet access in all rooms. Surf City Inn & Suites Santa Cruz is a two-story building with 63 basic motel rooms. Each room is equipped with necessities including a coffee-maker, hairdryer and satellite TV. Family suites have two bedrooms. Complimentary high-speed Internet access is available in all units. Features Grab a newspaper, coffee, juice and pastries each morning in the lobby. Kick back while the kids swim in the indoor pool (heated seasonally). An on-site hot tub is heated and open year round. Surf City Inn & Suites Santa Cruz is located in a suburban center with several restaurants in close proximity. Santa Cruz Skate Park is across the street. The bustling beachfront is just four blocks away. ... more less
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- Also Known As:
- Travelodge Santa Cruz Riviera Hotel Santa Cruz