This Best Western Plus All Suites Inn was pretty nice, check in was quick and the front desk clerk was friendly. Most Best Western charge a holding deposit for incidentals so just be aware that this property will hold a charge of $50 on your credit card, not a big deal for us. The room we got was two beds and a sofa bed, the room was large and accommodated two adults and two teenagers. this room was on the second floor and had a microwave, fridge, coffee/tea maker, two flat screen TV's, cups..ex... The beds were comfortable and for the most part the room satisfied us well. The parking is free; which is a plus and like some of the reviews, the parking stalls are very small, but parking is free. The breakfast each morning was great, usually from 6:30AM to 9:30AM, they usually have: eggs, sausage or bacon, yogurt, boiled eggs, toast, muffins, waffles, assorted cereals, oat meal, fruits, orange juice, cranberry juice, coffee, tea, milk, hot chocolate, so it was pretty nice of this hotel to offer breakfast.
They also offer free wifi which worked just fine, they also had free coffee and tea though out the day.
The only issue we had with our room happened at about 1AM when the air conditioning unit started to make a very weird noise then shut off. When I got up to look at it I noticed some ice coming out of the unit, I went down to the front desk and informed them of the issue and asked for two fans for the room, they were very quick in acknowledge the issue and gave us the fans right away and asked me if I wanted a maintenance person to come and look at the air conditioning. Since it was very late and the kids were asleep I declined; later that night the air conditioning did come back on.
For the most part, this Best Western was wonderful for us, Staff was friendly and the location to the Boardwalk is within a two minute drive, or walking is you wish. We will stay at this property again and would recommend this Best Western to other.
- Official Description (provided by the hotel):
- A unique lodging experience draws both leisure and business travelers to the BEST WESTERN PLUS All Suites Inn. Our entirely non-smoking Santa Cruz, California hotel invites you to enjoy comfortable guestrooms, friendly service, and quality amenities. An ideal location puts guests within one mile of the shops and restaurants of downtown while the beach, which is home to the renowned Santa Cruz Beach Boardwalk, is less than two miles away. What's more, we're convenient to many other popular attractions, such as the Mystery Spot, Capitola Village, and Roaring Camp Railroads. Wineries, golf courses, state parks, and the University of California at Santa Cruz are also easily accessible. ... more less
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- Also Known As:
- Best Western Plus All Hotel Santa Cruz
- Best Western Santa Cruz
- Santa Cruz Best Western