For $189.00/night, we certainly did not get value for our money. Our room was dirty. Grime was evident on doors and baseboards. Door handles, light switches and other areas of the room where hands are placed had not been cleaned in a very long time. The next morning, I sat on a chair covered in syrup. Again grime was evident on the baseboards and doors. An attendant came in from the office wearing pajama bottoms and a sweatshirt. She noticed that the flame from the burner under eggs was too high but rather than check the eggs and lower the flame, she grabbed a chair and said she had to watch the Olympics and re-entered the office. I would like a refund but that is not very likely.
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- Also Known As:
- Best Western Santa Cruz
- Santa Cruz Best Western