this place is in a wonderful location. just a stones throw from the boardwalk, and right at the end of the wharf on top of a hill. nice view of the bay.. should be ideal. but.. its kinda run down. the rooms could use an upgrade . the outside could use some paint. parking is open but kinda of difficult if its crowded.
the only good thing is that its cheep , at least in the off season
Brian, We are delighted that you enjoyed our wonderful location, and we appreciate your feedback. We do have an older property, but our team work relentlessly to ensure that it is cleaned and maintained to the highest possible standard. We hope that you will choose to stay with us again the next time you're in the area. Best wishes, Hotel Management
My husband and I always head to Santa Cruz for our birthday. We like to stay close to the Boardwalk and Wharf so we can walk everywhere. This motel is close and we have stayed here before. On this visit we got into our room with a faulty smoke detector, beeping. Their solution just take the battery out. We also had a toilet that would plug up occasionally, their solution give us the plunger to take care of it ourself. There were no wash clothes provided. I think it is time to find another motel.
Kathy, We are delighted that you chose to stay with us during your birthday celebration, and that you enjoyed our wonderful location. It's a shame that your stay was marred by a couple of issues in your room, and we apologize sincerely that you were not offered an alternate room once you had alerted us to those issues. We would love the opportunity to restore your faith in us, and allow us another opportunity to give you a great stay. Best wishes, Hotel Management
I stayed here twice and really enjoyed it both times. It's walking distance to a variety of food, entertainment and views! I'll be back ❤
It's always great to get feedback from a returning guest, so thank you very much for your review. We're delighted that you've enjoyed both your stays with us so much, and we hope to welcome you back many times in the future! Best wishes, Hotel Management
Gave the hotel 2 stars for room cleanliness and comfort. Every other aspect of hospitality this hotel missed out on.
The room was nice but the walls were so thin i could hear the couple next door talking and kids playing. Its advertised as a view of the ocean but i had to look over 2 highways and through some buildings to see it. The breakfast is terrible. Do not eat here. The staff were the worst part. When i got there i was met with ambivalence and disregarded. When it was time to leave, i was met with anger and the staff coming to the door over and over to rush me out of the room. Dont expect "friendly, courteous, or accommodating".
David, It's great to hear that our primary goals of providing you with a clean comfortable room were met, but we are very sorry that you were disappointed with other aspects of your stay. Most of our guests really enjoy and appreciate our complimentary breakfast, and we're sorry that it did not live up to your expectations. We're quite shocked at your comment regarding our staff - almost without exception the feedback that we get about our staff is overwhelmingly positive, and we're very sorry that you did not get the same impression. Thank you for choosing to stay with us, and for taking the time to leave your feedback - we do appreciate it. Best wishes, Hotel Management
