The summer was going fast, and It was our last chance to be with the grand-kids before school started. The location of the motel was quite convenient to the Santa Cruz Beach Boardwalk, the City Wharf, and several eating establishments. We closed the Boardwalk two nights in a row, and on the last night the distance from the Boardwalk back to the Bay Front Inn seemed much longer for me and my seven year-old grandson than it had the night before. On our first walk to the Boardwalk we discovered a new attraction added by the Monterey Aquarium, providing a taste what one would find in Monterey. From ages five to seventy-five we all enjoyed it, a must stop. We stayed in the older section of the Inn, in the back. A perfect place for our teenage grandchildren to sit out and chat with there neighbors without disturbing others staying in the Inn. The rooms were a bit spartan, but clean. The only drawback would be that the vanity was in the bathroom. It's much nicer when traveling with others to have it outside the bathroom so two can get ready to travel at the same time. Both the housekeeping staff and office personnel could use some professional guidance; however, they were accommodating and friendly. When we first checked in we were assigned a room that was already occupied. This led to some billing issues, my daughter was charged for a room that should have been charged to my account. On Friday morning, the day we checked out, the desk person didn't show due to an emergency, and a replacement didn't show until almost 10 a.m. Breakfast was on the tables, the coffee appeared to be made, but the doors were locked. Several folks had to leave without getting their receipts, while others went out to find breakfast elsewhere. The clerk was swamped with many disgruntled, angry Guests (customers), and did his best to appease them. Some asked for, and received, a discount because breakfast wasn't served. The pool was a nice size, but wasn't cleaned until mid-afternoon while people were swimming in it, obviously pool cleaning is an early morning task when the debris has settled to the bottom. The side of the pool felt slippery, but this may be because the pool doesn't use chlorine, but some kind of salts, which makes floating on your back a snap for the little ones. All-in-all, management needs to step up their, and their employees skill levels. If the Inn's location wasn't so convenient to the Boardwalk, most likely the Inn would go out of business. However, I would stay there again because of the convenience and the reasonable cost of the stay.
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- Also Known As:
- Bay Front Hotel Santa Cruz
- Bay Front Motel