I stay at the BFI for business frequently because of its proximity and low cost. You can't beat the price for the proximity to the Santa Cruz wharf and downtown SC. However, be warned that the quality of clientele that stay here has gone downhill (likely as a result of the low prices). In addition, the rooms are comfortable, but not "plush" by any means: The newly renovated rooms are far more comfortable than those that have not been renovated, but even the newly renovated rooms have a "renovate as quick as possible" look to them. Many many shortcuts were taken in updating these rooms to give the appearance of a high quality renovation.
My compliments: Newly renovated rooms are sufficient for me for business travel.
My complaints: During my most recent stays, I've been woken up by late night domestic disputes and rowdy party-goers. I have also made the mistake of bring the family with me one time, to which they were deeply disappointed. We arrived back in the afternoon to find a dirty rag from the cleaning personnel sitting on our fresh laundry. Where had that rag been? sink? bathroom floor? toilet?? Calls to the manager were not returned during that trip.
Rupesh (the manager) has always been friendly to my face, but given the fact that I am a frequent customer, and that he couldn't return my calls to discuss my concerns leaves a sore spot in my mind for the BFI.
I will continue to stay here for business but be warned - you get what you pay for!
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- Also Known As:
- Bay Front Hotel Santa Cruz
- Bay Front Motel