We stayed here November 14-18, 2013 as part of a wedding party. The whole party rented about 35 rooms so we had a lot of vested interest in the service and physical characteristics of the hotel. The place is lovely - clean, well-cared for, interestingly appointed in a "green" - environmentally friendly motif. A beautiful pool and spa area, also very well-maintained. Individual rooms are small, as are the bathrooms, but fully serviced and modern with mini-frig. and coffee maker. Beautiful, large walk-in shower.
The key strengths of this hotel are the service, courtesy, and friendliness of its staff. Each person you meet offers a smile and an offer to assist. By way of example of the exceptional service, we hosted a brunch for 80 people on Sunday a.m. after the wedding. I learned late on Saturday night that several guests would not be able to attend the brunch because they had to leave earlier than anticipated for the airport due to road construction. At 8:30 a.m. on Sunday I spoke with the restaurant/banquet manager on duty and asked if a few "to-go" boxes might be prepared for these guests, with brunch foods that would travel well. By 9 a.m. (the brunch was not to be ready until 9:30) eight "to-go" boxes, well stocked with fruit, yougurt, pastries, bagels, and utensils were sitting at the door of the banquet room for my guests. That is service beyond the call of duty, and done graciously as well. We have family in Santa Cruz and will definitely stay at the Paradox again.
- Official Description (provided by the hotel):
- Hotel Paradox is the newest boutique Hotel in Santa Cruz. The hotel has been fully rebuilt by designer David Oldroyd of Orlando Diaz-Azcuy Design Associates of San Francisco. The design elements replicate the feeling of being in a Redwood forest to bring the outdoors indoors. Enjoy the feeling of the forest in our specially designed guest rooms and suites. Visit the Hotel Paradox Pool Deck complete with private, rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organic produced and sourced dining experience headed up by Chef Ross McKee. Solaire serves Breakfast, Lunch and Dinner with a wine and beer bar area. All guest rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh, sunny Santa Cruz experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Hotels.com, Cancelon, Priceline, Marriott, getaroom.com and HRS so you can book your Hotel Paradox, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.