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“Professional staff and great experience”

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Hotel Paradox, Autograph Collection
Ranked #5 of 54 Hotels in Santa Cruz
Seattle, Washington, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Professional staff and great experience”
5 of 5 bubbles Reviewed October 21, 2013

We had a three week event at this hotel and it was by far and away one of the best experiences I had. From the knowledgeable on site technical staff that assisted with our network configuration, to the accommodating staff, to the great pool to the WONDERFUL people they have working there that make you feel right at home I would recommend this place to anyone.

The menu could use some expanding, but everything on it is fantastic!! The rooms are comfortable and clean and overall this was one of my best long term stay experiences at a hotel I've had in a while.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Mousa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

Traveler rating
    241
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (185)
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English first
London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

We stayed here for the last 3 nights of our honeymoon in California and would highly recommend it. The room was spacious, modern and really stylish. The pool area was lovely too. Read some reviews about the location being a bit out of the way but I would have to disagree. We were able to walk everywhere really easily. Could get to downtown in less than 10 mins and to the beach in about 15 mins. Only criticism was the $5 daily charge for parking!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 20, 2013 via mobile

Spent the night here with two young baseball players as part of a weekend tournament. Many other parents had opted to return to SF rather than spend the night, and I'm SO glad we found this place instead! Great spot, comfy rooms, great pool, terrific service, walking distance to great Santa Cruz restaurants, etc.

Stayed October 2013
Helpful?
Thank mstiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGenk
Level Contributor
136 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed October 19, 2013

I stayed here on my way to the SJC airport from Monterey, CA. From the moment you check in to the moment you check out, this place is top-notch. Friendly staff, nicely designed hotel, spacious rooms, modern surrounding, great pool area, ... you name it.

I stay in many hotels but rarely do I have such a "flawless" experience. Well-managed place! This would be on the very top of my list for future travels

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RCGenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai, California
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

The Hotel Paradox used to be a Holiday Inn and the makeover that was done is really quite remarkable . . . from the huge log that serves as the check in counter to the wood and tile accents in the rooms.
We wanted something centrally located as we would only be there one day, and this works quite well. We spend most of our time outside, and view a hotel as a place of refuge to shower and sleep and maybe a midday break. If you insist on a view of the ocean, you'll have to stay in one of the overpriced rundown motels down near the pier.
The room and the rest of the hotel were very clean, and the linen was fresh and new feeling.
Did not give it 5 stars because they charge $5 for parking. That may seem petty, but perhaps they will read this and will get the point. There is plenty of parking and where the hotel is situated there would be no reason for anyone to park here unless they are a guest. That said, I will probably look to stay here again when I am in Santa Cruz again.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Rooms
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Helpful?
Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed October 12, 2013 via mobile

We stayed here for leisure, everything was okay, good location close to boardwalk, friendly front desk, nice pool. The only thing that bothered me a lot was the pair of dirty socks that my daughter found under her bed. I think that was very disgusting.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viking0122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

The staff at this hotel us wonderful! The Decor is nice and the hotel is a 5 star on the clean scale. The only reason I gave a 4 rating. Is because the doors face the exterior and it is next to a park where there are people that live in the park. It can be a little scary if you are traveling alone or want to go for a run outside. I suggest changing the shampoo and soaps to a higher quality. The hotel is so clean, decorated beautifully, and well though out... That the recycle soaps and "no waste" soaps do not match the spa like experience and the feeling that was thoughtfully created. The Owners should be proud!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apensor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Paradox, Autograph Collection

Property: Hotel Paradox, Autograph Collection
Address: 611 Ocean Street, Santa Cruz, CA 95060-4005 (Formerly Hotel Paradox)
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 54 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Paradox, Autograph Collection 4*
Number of rooms: 170
Official Description (provided by the hotel):
Hotel Paradox is the newest boutique Hotel in Santa Cruz. The hotel has been fully rebuilt by designer David Oldroyd of Orlando Diaz-Azcuy Design Associates of San Francisco. The design elements replicate the feeling of being in a Redwood forest to bring the outdoors indoors. Enjoy the feeling of the forest in our specially designed guest rooms and suites. Visit the Hotel Paradox Pool Deck complete with private, rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organic produced and sourced dining experience headed up by Chef Ross McKee. Solaire serves Breakfast, Lunch and Dinner with a wine and beer bar area. All guest rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh, sunny Santa Cruz experience. ... more   less 
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