Finally, we have a reasonable option to stay in Santa Cruz within walking distance to downtown, the Pacific Garden Mall and the Boardwalk! This converted UniversityTerrace building has been given the basic amenities of a good basic full service hotel in hotel market distinguished by its ample motel mediocrity and high prices. Let's face it--the rooms are not going to bowl you over with their luxuriousness--but they are comfortable and have all the right ingredients. The staff has had some bumps in the road * and they probably could use some more staff and training up there, but they are improving.
* On our first stay, we waited in a line at the front desk for 20 minutes to be checked in and didn't get foam pillows even though we requested them three times. Because of this, the Manager upgraded us to a suite on our second visit. The service seemed to be improved on this second visit but the front desk still needs a bit of help making check-in less time consuming.
- Official Description (provided by the hotel):
- Hotel Paradox is the newest boutique Hotel in Santa Cruz. The hotel has been fully rebuilt by designer David Oldroyd of Orlando Diaz-Azcuy Design Associates of San Francisco. The design elements replicate the feeling of being in a Redwood forest to bring the outdoors indoors. Enjoy the feeling of the forest in our specially designed guest rooms and suites. Visit the Hotel Paradox Pool Deck complete with private, rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organic produced and sourced dining experience headed up by Chef Ross McKee. Solaire serves Breakfast, Lunch and Dinner with a wine and beer bar area. All guest rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh, sunny Santa Cruz experience. ... more less
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