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Hampton Inn Santa Cruz
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Reviews (715)
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All reviewsindoor poolcomplimentary breakfastocean streetconvenient locationthe breakfast areafront desk staffroom was clean and comfortablewafflesshort drivefreewayparkingatriumdennysucscdowntownbeddingwharf
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400 - 405 of 715 reviews
Reviewed January 9, 2014

Not luxurious, but well priced, comfortable and family-friendly, with excellent service and hot breakfast. This hotel isn't near the beach or within walking distance of town, but it is still conveniently located and surprisingly quiet.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank teenmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this reviewResponded February 18, 2014

Thanks for the great review! I'm glad that you enjoyed your stay at our hotel, and that you found our rates to be well priced. It's true that we are two miles from the beach and a little under a mile from downtown, but I'm glad that you were happy with the convenience and quietness of our location. I hope that we have you and your family with us again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014

Hotel has every thing you will need for that getaway from home. The Hampton Inn makes sure you have a frig, microwave, and up to date technology (Internet and DVD player) on a, I cannot wait to use you, HD TV. You will never want to leave your room, and probably should not because getting to your car is not the best experience with the parking lot being used by the homeless, addicts and anyone else who knows to take this path. Strangers walking up on you in the dark who may or may not engage you is not my idea of comfort. Stay here if it is your last choice, but be aware of your surroundings and do not go out to your car alone.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Hampton
2  Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this reviewResponded January 17, 2014

Thanks for reviewing our property. It sounds like you really enjoyed your room and the rest of our hotel. I'm sorry that you were made uncomfortable by our surroundings, though. It is true that Santa Cruz City as a whole has a noticeable homeless population, and that they are especially visible on Ocean Street. Our property is actually quite secure, but I know that it can be unnerving when approached by strangers. The City of Santa Cruz, the Santa Cruz Police Department, and local hotels and neighbors are working together to find a solution to this issue. I hope that we have another chance to have you with us again in the future.

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Reviewed January 6, 2014

The hot breakfast was good and the rooms were amazingly clean. For the most part the staff was helpful & friendly. The beach boardwalk is only 2 miles down the road. There is a great coffee house across the street called Fins. We would stay here again.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Hampton
Thank Pia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this reviewResponded January 17, 2014

Thanks for the review! t's great to read that you enjoyed the value of our hotel and that our staff was so helpful! Fin's Coffee is a great independent coffee shop that puts many to shame, and I'm very happy that you got the chance to go there. We hope to see you again the next time you're in the area!

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Reviewed January 5, 2014

Friendly staff, very accommodating. Room was very clean and the bed was very comfortable. Breakfast was very good. It was very close to the highway and very close to good restaurants. The staff was helpful in recommending a delicious restaurant.

  • Stayed: January 2014, traveled as a couple
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Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this reviewResponded January 17, 2014

It's good to read that you enjoyed your room and our daily hot breakfast, and that you had a good stay! Our staff tends to have some great opinions on food in the area, as well as things to do. I hope that we get the chance to have you with us again in the future, and thanks for your review!

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Reviewed January 2, 2014

Hotel easy to locate, clean and the bed and linens are the most comfortable I have ever experienced, better than a five star hotel bed- amazing! Certainly didn't expect that. Breakfast bar was good though the hot food is for meat eaters- sausage and the scrambled eggs had bacon bits. Make your own waffles was a good alternative and the anise bagel was delicious. Highly recommend this affordable.hotel!

  • Stayed: January 2014, traveled as a couple
    • Value
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Thank mikeandlina11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSantaCruz, Guest Relations Manager at Hampton Inn Santa Cruz, responded to this reviewResponded January 17, 2014

I'm happy to read that you had such a great experience at our hotel, and that you enjoyed your bed so much! Hampton Inns have very high standards for their mattresses, and in fact have ones specially made. I'd like to mention that there are some new breakfast items that have come out, and we have some great vegetarian options. Thanks for the great review, and I hope that we have you with us again soon!

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