I wanted to like this place but I didn't.
It had many good points such as cleanliness, most of the staff were friendly and helpful, it looked cute with all of the separate little cottages, it had xmas decorations and lights up and the kitchen had a multitude of free food in it.
The bad points outweighed all that for me. The fact that the place closed for the best part of the afternoon, with no access to rooms, bathrooms or belongings, there were no heaters in the room and the temperatures were pretty baltic at night, the "lock" on our room door was just a hook on the door that looped onto the doorframe, the coded doors used the same codes the whole time we were there making us feel quite unsafe, a member of staff asked us to move buildings on our third night as the one we were in was apparently not supposed to be open, and we had to leave our food and kitchen supplies behind as we were catching an early bus and couldn't get access to the main building or kitchen. There was also a power cut one evening in which we had to cook and eat dinner but I honestly didn't mind that and they're common enough during rainy season.
- Also Known As:
- Santa Cruz Youth Hostel Carmelita Cottages Hotel Santa Cruz