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“Really, really nice!” 5 of 5 stars
Review of Holiday Inn Express Santa Cruz

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Holiday Inn Express Santa Cruz
Ranked #15 of 53 Hotels in Santa Cruz
Sebastopol, California
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Really, really nice!”
5 of 5 stars Reviewed March 27, 2012

Large room, GREAT BED, good pillows, lovely sheets (way above the usual hotel quality), very quiet, SUPER continental breakfast, and very convenient. We'll be back next time we come to Santa Cruz.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JulieJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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467 reviews from our community

Traveler rating
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    178
    46
    23
    22
See reviews for
206
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vacaville California
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 18, 2012

We come to Santa Cruz at least once a year. We have stayed here several times and it is consistantly great. Very clean and comfortable. Love the beds. I only wish they had a hot tub, but just a pool. This is one of the best places that we have stayed in Santa Cruz. It is our go to place. The breakfast in the morning is pretty good. It isn't cooked to order, but still quite good and filling enough for us.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Gails2c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irving, Texas
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 16, 2012

This was our first time staying at this hotel and we found it to be very nice. Actually it appeared to be one of the newer hotels in Santa Cruz so that was really nice. The room had two double beds. The staff was friendly but when I had requested rooms next to each other, I would have thought the rooms would have been closer. Even though they were on the same floor, they were on opposite sides of the hotel. So, I guess one should really stress how close they were really like the rooms.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank smh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunnyvale, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 23, 2012

Stayed a the second weekend of February and everything was great. Easy check in with friendly staff. The room was beautiful with this lovely oversized chair, microwave and fridge. I was very surprised to see that we were very close to the beach board walk. Can't wait to stay again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank FeliciaVentura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atascadero, California, USA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 18, 2012

I just stayed here for one night during the week. The hotel lobby is very nice and the business center has nice updated computers/software. The Front Desk gentleman was very friendly and seemed to know his job and enjoy it! I dont remember his name... I want to say Joey? all I know is he said he works at another hotel doing night audit. Kudos to his work ethics and professionalism!
As far as the room goes, it was clean and no smell of cigarette smoke. The hotel is completely non-smoking. YAY :) The bathroom was nice and clean too. I would definitively stay here again. I work at another holiday inn and would recommend this to any traveler going to Santa Cruz!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nicolei_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review, March 2, 2012
Dear Nicolei_07,

Thank you for choosing our hotel in Santa Cruz and for boasting about Joe. We are glad you enjoyed your stay and appreciate the referrals! We look forward to having you stay with us again soon.

Regards,
Angélica Rivera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
east kilbride
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed February 17, 2012

Stayed here in January 2012. The hotel was immaculate and the staff very helpful. The complimentary breakfast was superb too.

Scrambled eggs or omelettes, sausage, sweet pastries, pancakes, yoghurts and endless coffee and OJ.

Good wee business centre where you can plan your day on complimentary pc's and internet.

The hotel is about a 20 minute walk to downtown, not far, it's between $7 and $9 back in a taxi after you have drank too much wine.

Thanks for a great experience.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lordchaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review, March 2, 2012
Dear lodchaff,

Thank you for staying with us! I am so happy to hear we made your experience in Santa Cruz a great one. Our team feels proud too!

We hope to see you again soon!

Regards,
Angélica Rivera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 5, 2012

We needed a room for one night as we were attending a wedding in the area. We arrived early and unfortunately our room was not available. They took our cell number and called as soon as the room was ready. The parking below the building was nice as parking is scarce in the area. The room was clean, sparsely furnished, and the bedding was comfortable. There was a baseball tournament nearby and the hotel was full of teenagers. We didn’t hear them from our room. The breakfast area was small and with all the kids seating was a challenge. The food was the standard fare, so surprises good or bad. The free internet was good and strong. The staff was very interested in meeting our needs. We will stay here again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Kevin_WalnutCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this review, February 17, 2012
Dear Kevin_WalnutCreek,

Thank you for choosing our Holiday Inn Express & Suites for your stay in Santa Cruz and for taking the time to share your great experience with other travelers as well as for uploading photos!! We know there are many choices for lodging and we appreciate being your choice hotel and are glad to hear that you will be back. We hope to see you soon!

Regards,
Angélica Rivera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Santa Cruz

Property: Holiday Inn Express Santa Cruz
Address: 1410 Ocean St, Santa Cruz, CA 95060-2825
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 53 Hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz

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