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Reviews (398)
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All reviewsroom was cleangreat locationwafflestv channelsfree parkingcold cerealadjoining roomswaffle makerbusy weekendfree breakfastmicrowave and refrigeratordowntown areacalled the front deskparking lotwharfboardwalktubs
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Reviewed July 4, 2017

Stayed here 1 night the Saturday before the 4th of July. Quick and easy check in. Room was on the 1st floo. Nice room with basic amenities. The location was the main reason we stayed here for a last minute family trip. Easy walk to the boardwalk and the pier. The room comes with a free continental breakfast that did have a make your own waffle station.

  • Stayed: July 2017, traveled with family
    • Value
    • Rooms
    • Service
1  Thank coolchrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaomiStensgaard, Manager at Ocean Pacific Lodge, responded to this reviewResponded August 23, 2017

Dear Chrissy,

Thank you so much for staying with us and for taking the time to review Ocean Pacific Lodge. I am delighted you enjoyed your stay with us! The location of our property is ideal for enjoying both downtown Santa Cruz and the beach boardwalk. Park your car in our lot and don't get back in until you leave! Walk to all your favorites spots in only ten to fifteen minutes and enjoy a slower pace for a few days.
Please, come visit us again and thank you for your kind words!

Warmly,
Naomi, Ocean Pacific Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2017

I planned a stop in Santa Cruz to see a friend, and looking for a place that is dog friendly, OPL came up. The location is between the downtown area and the boardwalk so walking to both was easy. Keep in mind, this is a beach town. If you want fancy, then fork up the cash and stay fancy. This place is very good.

I booked a deluxe two kings with two separate rooms. This gave ample room for my dog to move around. There is a single bathroom that separates, and contraray to what someone has said, there is a sink in the bathroom with lots of counter space. It could use some updating, but I liked the single handle faucet, especially when I am shaving. Beds were comfy. There is a microwave and fridge, and the wifi came in handy. There's a Keurig machine, but I'm not a big fan.

The breakfast room opened late, so I just walked up to a coffee house I know of, no biggie. Friendly front desk staff. There's a pool and even a dog area in the back. If you need a quiet place to rest, this place is good. Far enough away from the bustle, but close enough for the hustle. I suggest trying to stay on the 3rd floor, and yes, there is an elevator.

Definitely consider staying here, especially if you have a pet.

  • Stayed: June 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank heuster3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaomiStensgaard, Manager at Ocean Pacific Lodge, responded to this reviewResponded August 23, 2017

Awesome! Thank you so much for your kind review. It's great to have positive feedback to pass on to our staff! If you're happy and your dog is happy; the staff here are too!
I agree, the location of Ocean Pacific Lodge is ideal. Close access to all that's going on in town in a less noisy location! We have been refreshing rooms with new beds, new furniture and new televisions and you will continue to find us doing our best to make your experiences better and better.

Warmly,

Naomi, Ocean Pacific Lodge

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Reviewed June 25, 2017

Room had smell and decor was very worn. We had busy weekend in Santa Cruz so thankfully we were not in our room much and the location of this place is perfect for spending time in Santa Cruz. Easy walk to Pier and Boardwalk. Pool area looked nice, we did not use it. The place had a room ready early and staff was very helpful to us when we needed something.

  • Stayed: June 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaomiStensgaard, Manager at Ocean Pacific Lodge, responded to this reviewResponded August 23, 2017

Dear David,

Thank you so much for staying with us and for taking the time to review Ocean Pacific Lodge! I am so sorry your room did not meet your expectations. Please know we will always do our best to solve any issue you experience and will be happy to move you to a room more suited to your needs.
The pool is great! Seasonally heated and spacious, the area also has two hot tubs and sitting areas to enjoy the sun.
Please visit us again and take advantage of our facilities a bit more. We would love to welcome you back!

Warmly,
Naomi, Ocean Pacific Lodge

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Reviewed June 24, 2017

The place is pretty dumpy and dated and the room smelled like 99 cent cleaning spray. The sink was outside of the bathroom in the room which made grooming uncomfortable. Might as well have had a sink in the parking lot. Talking about the parking lot; there were no spots available and it was impossible to back out of a spot if you were lucky to get one because it was one way in and one way out. The breakfast was motel breakfast, however, the coffee was pretty good. Very poor customer service. Also, free wifi did not work. Save your money and go elsewhere. The location does not make up for anything. Not worth price of admission.

Room Tip: avoid hotel
  • Stayed: June 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
5  Thank Surfergirl362436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaomiStensgaard, Manager at Ocean Pacific Lodge, responded to this reviewResponded August 23, 2017

Thank you so much for taking the time to write a review of your experience at our property.
I am surprised and sorry to hear your experience with Ocean Pacific Lodge was not acceptable. We value your comfort and satisfaction above all else and want to fix any issues you may have with your room right away. We will also gladly move you to a room better suited to your needs and preferences. We have recently made room updates - including new beds, new televisions and new furniture further enhancing our property.
Please consider giving us another opportunity to serve you the next time you're in Santa Cruz!

Warmly,
Naomi, Ocean Pacific Lodge

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Reviewed June 7, 2017

Have stayed here twice in the last 3 months. Found it to be an ideal place to stay. Clean and recently updated very nicely. Hardwood floors instead of carpets is a nice touch giving it a more upscale feeling. Walk to beach,Boardwalk and Wharf within minutes. Short drive to Downtown shops and restaurants. Ocean Pacific Lodge is a friendly, clean and pleasant place to stay when visiting Santa Cruz. I know we will definitely stay here again.

  • Stayed: June 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NaomiStensgaard, Manager at Ocean Pacific Lodge, responded to this reviewResponded August 23, 2017

Dear John,

I really couldn't have said it better myself (-: Thank you so much for the kind review and for being a returning customer! Our updates include new beds, new furniture and new televisions in our rooms and are always working to improve.
We can't wait to see you again!

Warmly,
Naomi, Ocean Pacific Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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