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“Best hotel in SC!” 5 of 5 stars
Review of Dream Inn, a Joie de Vivre hotel

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Dream Inn, a Joie de Vivre hotel
Ranked #4 of 53 Hotels in Santa Cruz
Certificate of Excellence
San Mateo, California, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best hotel in SC!”
5 of 5 stars Reviewed March 11, 2013

We stayed overnight on a Saturday and the staff, hotel and view were awesome! The staff went out of their way to make sure we were comfortable, including giving us an early check-in. They offered directions and suggestions on things to do in the area. We were on the 8th floor and the view was fantastic. We didn't get a chance to check out the pool but it looked great. The rooms are very modern and clean. Can't wait to go back!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 16, 2013
We can't wait to have you back! Thank you for your 5 star review!
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1,202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
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English first
Nevada city, CA
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 6, 2013

I love the Dream Inn. Have stayed now 3 times and always have a good experience at this hotel. Nice clean rooms, suites have views of the ocean, heated (salt water) pool. Close to everything. Didn't have to drive for 3 days that we were there.

Room Tip: I always get a suite. I prefer the rooms on the west side of the bldg, ending in 29.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank finallyavacation29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 27, 2013
Thank you for the 5 star review! I concur that a suite (usually only a $50 differential) is well worth it for the extra space! We look forward to your return sooner rather than later!
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los angeles
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 6, 2013

Great location, especially for families. Surf lessons, boardwalk rides, white sand beach and ice cream cones on the wharf are all within walking distance. Excellent staff in all areas of the hotel. Room was clean with nice amenities. The decor has a fun retro vibe. Felt more like a place for young couples or families.

We were on the second floor (street level), right above the pool. The exterior hallway was somewhat open to the public and quite noisy. We could hear suitcases and housecleaning carts rolling across the tile floors at all hours. I would recommend trying to stay in rooms not directly over the pool, where the hall is enclosed. The pool was in use in March from 7:30 AM until 11 PM and a bit noisy in our room. The bed was quite comfy. The cushions on the sofa, which had a pull out sofa in it, were always sliding all over the place and not very comfortable to sit in. Just enough room for the two of us to sit on the patio and enjoy our wine with the sunset.

Santa Cruz is a fantastic place to play with your kids, but there is a seedy side to it too. Twice our neighbors were smoking pot on their patio, which was quite annoying. Two security guards were strolling the pool area periodically, which made me a bit concerned about the area. I ran down to the liquor store across the street at 8 PM on a Saturday and there were quite a few drunks getting loud out front. Not sure I would want my teenage kids hanging out here alone at night. Two very attractive and quite made up young ladies were knocking on our door at midnight. I didn't open the door, but they ended up going in next door. Thought that was a bit strange too. I should have probably reported all of this to the management, but having spent numerous summers here as a kid, I just took it as part of the Santa Cruz experience.

Room Tip: Try to stay away from rooms above the pool. We were in room 211 and would not recommend this room if...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hilarystravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 4, 2013

Superb staff. Goes out of their way to make you comfortable. A truly wonderful location ... right on the beach, fall asleep and wake up to ocean waves. Just can't beat it. Walk along the beach sunrise or sunset. Sales staff worked extra hard to be sure our group of 13 were accommodated and comfortable. Went the extra distance to be sure maps for the campus where the meeting was to be held was available for each traveler. Staff is kind, courteous, and efficient. This staff is a perfect example of how customer service should be ... you care about the customer's decision to stay with you.

Room Tip: All rooms face the ocean .... don't like the ocean, don't stay here :-)
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, April 8, 2013
Thank you so much for your 5 star review! We certainly hope to provide the same level of exceptional service on your next stay. Until then, enjoy the memories of the ocean views!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
omaha
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 2, 2013

A wonderful location for a hotel in Santa Cruz. Close to downtown and right by the wharf with a great view. Can't beat the view. The sound of the waves provides a great white noise for a comfortable sleep. Rooms are nice and efficient. They seem to have what you need in a hotel room. Service is great and hotel restaurant is a very nice plus.

Room Tip: Have a cup of coffee in the morning in the room balcony and enjoy the ocean
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mungo777Omaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 3, 2013
I wanted to thank you for your recent 5 star review! I myself can't seem to start the day without a cup of coffee, and there is no better way than watching the sunrise over the Monterey Bay, cup in hand! We hope to have you back again soon to provide the same level of exceptional service. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu, California
Level Contributor
964 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
4 of 5 stars Reviewed March 2, 2013

I have no reason not to give this property an excellent review except I liked the property next door better...hence a very good rating.
Rooms are modern and stylish. View and location is outstanding. Sounds of surf to lull you to sleep. Service is professional.
If you can't stay next door...Stay here and you won't be disappointed.
Easy walk to downtown. 15 min walk to steamer. Well above average but not excited about it.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SanMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, April 13, 2013
Thank you for your review and feedback. Certainly the Sea and Sand located next to us is a fine hotel, and we look forward to working with our neighbors to accomadate you (if they can not) on your next trip to Santa Cruz. Cheers!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed February 28, 2013

We were at the Dream Inn for three nights the end of February. Our room was very comfortable, well-designed, roomy, and the color scheme and furnishings were interesting - not cookie cutter feeling at all. The sound of the surf through the balcony door was wonderful. Beach views from every room - we were on the seventh floor and the morning gulls whirling around were a treat. The pool and hot tub were nice amenities. All in all a really pleasant, relaxing and enjoyable stay.

Room Tip: I imagine the rooms facing the pool and hot tub area would be rather noisy.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank alcaldeellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 3, 2013
Thank you for your 5 star review! We hope to have you with us again soon to share that rarified air. On your next stay, ask us about our Cloud Rooms which are reserved on the 8th, 9th or 10th floor-- Don't let the gulls have all the fun!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dream Inn, a Joie de Vivre hotel

Property: Dream Inn, a Joie de Vivre hotel
Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dream Inn, a Joie de Vivre hotel 4*
Number of rooms: 165
Official Description (provided by the hotel):
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Santa Cruz Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. We're getting ready to make a splash. Our beachfront pool area will be closed for renovation from December 1, 2014 through March 12, 2015. We look forward to reopening with upgraded amenities and design, plus a hot tub more luxurious than ever before-all steps from the Santa Cruz Boardwalk and Monterey Bay. ... more   less 
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel

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