We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really enjoyed our beach vacation!”
Review of Dream Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Dream Inn
Ranked #2 of 54 Hotels in Santa Cruz
Certificate of Excellence
Seattle
1 review
“Really enjoyed our beach vacation!”
Reviewed June 14, 2011

Really enjoyed our beach vacation at the Dream Inn in Santa Cruz. We stayed in a suite on the 5th floor, which was a great deal. The decor was retro and fun, and seemed recently updated. The beds were uber-comfy. The pool was inviting and it was easy to get to the beach. But I would have to say that it was the staff that really made the trip great. The front desk was very welcoming. The pool staff was really friendly. Our last day we asked for a late check out and they were so accommodating. Looking forward to going back soon!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SeaTacSonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,641 reviews from our community

Traveler rating
    882
    498
    190
    34
    37
See reviews for
707
587
56
100
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (442)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Sonora, California
Level 6 Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed June 13, 2011

The "Dream Inn" is a Santa Cruz landmark and deserved to be refurbished which it has been during the last year. It is a lovely place to stay and there is a beautiful setting. Every room has a balcony and an ocean/bay view with the Santa Cruz pier and boardwalk right next door. Lots of good restaurants within walking distance. The one down side is the parking for guests used to be free in their own lot but now there is a steep charge. Parking lot was just half full during our stay.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jriii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2011

My husband and I did a getaway in Santa Cruz and stayed at the Dream Inn for the weekend. The rooms are cozy, but have nice amenities and we had a balcony with an ocean/pier view. The beach is very nice, and the service at the front desk was top notch. There is no fitness center, but it is right on the path where you can take a nice long jog or walk along the ocean, which I prefer over the typical confined fitness rooms a typical hotel has to offer. It's one of the more expensive places in town but well worth the price for the location and quality. Just make sure they don't try to give you the first room off of the lobby - noisy. We switched and got a room on the third floor which was very nice and quiet.

Room Tip: Don't take the first room off of the lobby.
See more room tips
  • Stayed July 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GypsyGirlBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton Junction NJ
Level 4 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 13, 2011

My husband and I added a couple of days onto a business trip to San Francisco to come down to Santa Cruz. We stayed here mid-week in May, off season. We joined the Joie de Vivre club before booking. We were upgraded to a Cloud King room when we arrived, which was very nice.

We enjoyed our stay and would come back again. Our room was on the 10th floor so we had a great view. We liked the decor and found the room very bright, easy to work in (great desk, decent internet connection), great shower, very comfortable bed, very clean room. The restaurant (Aquarius) was also very good. Nice touch, very creative, white cloud dessert of white cotton candy. The wait staff was great and the food was good. The grounds are also nicely kept.

We liked that we were right on the beach. The property is adjacent to the wharf so we didn't use our car at all during our stay. Lots of restaurants on the wharf and a family of sea lions. We had breakfast there in a very deligthful place at the end of the wharf.

I had two negatives. The first was a parking fee, which I always find irritating at a hotel. Why not just offer a discount to folks who don't have a car? It's such a small place that really valet parking is not needed.

The other negative I had is that the front desk staff were not particularly friendly, with a major exception of the guy who checked us in. He was terrific. The others we saw during our stay had kind of a "take it or leave it" attitude, not unfriendly but not warm and welcoming or even a pretend "we're happy you're here." It was a big contrast with the staff at the restaurant, the housekeeper who took care of our room and even the gardener - who all greeted us warmly.

We'd come back without hesitation.

Room Tip: Join the Joie de Vivre loyalty club.
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank annempk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Anglia, United Kingdom
Level 5 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 6, 2011

Dream Inn is a great play to stay in Santa Cruz. It is quite pricey but is a class apart from everything else in Santa Cruz. Courteous staff, great modern decor and a terrific view from the balcony of the beach and boardwalk. We didn't get time to use all the facilities such as the pool, but the room was great and we enjoyed some terrific mojitos in the bar in the evening overlooking the beach :)

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelhols11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, Front Office Manager at Dream Inn, responded to this review, June 12, 2011
I am glad to hear that you were able to make it all the way over from London to visit us in Santa Cruz! Next time you'll have to enjoy some time in the pool, and we will look forward to having you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
1 review
Reviewed June 5, 2011

From the moment we drove up the valet parking guys were so friendly and welcoming. The front desk was kind and check in and check out were fast. The room was gorgeous but the view was AMAZING!!!!!! Room service was fast and the food was great!!! The best fish I ever had. we will definitely be back whenever we need a local Beach vacation.

Thank,
The Atoigue family

Room Tip: Every room is ocean view. :)
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank matoigue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
2 reviews
Reviewed June 1, 2011

we had heard about the hotel from good friends and decided to check it out. Given that we are from the bay area, it was an easy trip over the hill. The plan was to stay Sunday night-Monday over Memorial Day holiday. When i booked online, i accidently, chose Monday/tuesday. After looking at the reservation and my mistake, i immediately phoned them for the change. The woman on the phone was very pleasant and accomodating with no issues (other than the additional charge for the sunday night stay) :). When we got there, our room was not ready, but we were able to use the pool facility. everyone who works there was extremely helpful and friendly. I had asked for a crib which was brought in immediatly after our room was ready.

I told the hotel manager about my reservation mistake and he offered up a $50 credit for food & beverage for the increase in fee.. now that's service!!

Thank you to all the staff for outstanding service. We're definitely coming back!

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rld9, Front Office Manager at Dream Inn, responded to this review, June 5, 2011
We are glad you were able to take your friend's suggestion and stay with us at the Dream Inn over Memorial Day weekend! I am glad that the service you received exceeded your expectations, and we will look forward to providing that same level of service upon your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Cruz hotels
1.1 mi away
Hotel Paradox, Autograph Collection
5.2 mi away
Hilton Santa Cruz / Scotts Valley
1.4 mi away
Quality Inn
Quality Inn
#7 of 54 in Santa Cruz
483 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Best Western Plus All Suites Inn
0.5 mi away
Comfort Inn Beach/Boardwalk Area
1.6 mi away
Holiday Inn Express Santa Cruz
Show Prices
Show Prices
Show Prices

Been to Dream Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dream Inn

Property: Dream Inn
Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Santa Cruz
#2 Business Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dream Inn 4*
Number of rooms: 165
Official Description (provided by the hotel):
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, HotelsforEveryone, Cancelon, Cheap Tickets, Hotwire, HotelQuickly, TripOnline SA, getaroom.com, Evoline ltd and HotelsClick so you can book your Dream Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing