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“Good business stay!”

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Residence Inn Santa Clarita Valencia
Ranked #10 of 15 Hotels in Santa Clarita
Certificate of Excellence
Los Angeles
Level 5 Contributor
68 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Good business stay!”
Reviewed August 26, 2014

We stayed here for a month while on business. The kitchen is equipped to cook a few basic dishes. One thing it lacked was an oven. Otherwise, this place is surprisingly comfortable for a long stay, with a living room and a separate sleeping area. We were on the ground floor facing the parking lot but it was not too much of a problem. There is a coin laundry. They were also very accommodating in terms of the cleaning times as I was staying in my room until 2pm sometimes. We even used the gas grill for a BBQ with some friends and always enjoyed the hot tub and swimming pool and gym. The WIFI is also stable and good. One thing the hotel can improve on is the quality and freshness of the breakfast. The meat, eggs, bread and juices were the high-fructose corn syrup variety and were clearly not freshly-made but looked and tasted synthetic.

  • Stayed May 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMSJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Front Office Manager at Residence Inn Santa Clarita Valencia, responded to this review, October 21, 2014
Thank you for taking the time to share with us about your recent stay! We love to hear from our guests! All of our rooms are suites and are equipped with basically everything you may need when travelling for long periods of time! We certainly look forward to your future stays with us at the Residence Inn Santa Clarita!
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149 reviews from our community

Traveler rating
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    57
    10
    5
    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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English first
Long Island City, New York
Level 6 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 19, 2014

We recently stayed here for a week. Prior to our stay we received an email from the hotel manager, Joelyn. She introduced herself and asked if there was anything she could do to make our stay special. We requested extra pillows, a high floor and mountain view room. She told us that she couldn't guarantee our requests but would do her best to accommodate us. Upon checking in to our room we were pleased to see that all of our requests had been made. This hotel must have been recently renovated because the TA pictures are dated, you can visit there website for a more updated depiction of their rooms. We had a one bedroom with kitchen and two TVs, the rooms were clean with modern decor. The wifi was consistent and we never experienced any issues with it, which is usually the case with most hotels that offer free wifi. There was free hot breakfast daily as well as a weekday reception with light fare. The kitchen staff as well as the front desk staff were always kind, helpful and accommodating. Everyone here was happy to go above and beyond to make sure we were comfortable during our stay. The hotel is in a decent location with chain restaurants, supermarkets and malls nearby, though somewhat of a distance from downtown. We would recommend this residence inn to anyone looking for a home away from home.

  • Stayed July 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Mr_Traveler915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, August 22, 2014
Traveler, We thank you so much for your kind words about your most recent stay at the Residence Inn Santa Clarita. As you mentioned, we do our very best to accommodate all of our guest requests so that you experience nothing less than a perfect stay and we are so glad we were able to each that with you. We also appreciate the notification on the dated photos shown on the TripAdvisor site and since they are photos from travelers, we have to wok on getting those removed. Thank you again for taking the time to share with us about your stay. We look forward to your future visits!
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Level 4 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 4, 2014

I applaud a place where mgt takes charge of a situation to make it right. First of all they made sure we had two rooms adjoining so our big family could be near to each other---- that is e normal sort of thing you might expect but a personal item got damaged and there was no argument Sonya the manager took care of it graciously and with charm and a true customer focus.

I a am not a lifetime platinum Marriott person for nothing ------ they understand customer service fo the word go and I appreciate their focus. You can not go wrong here on any level. We chose it because of proximity to hurricane harbor and it is terrific

Room Tip: I called in advance and they went overboard
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  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Steven F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, August 7, 2014
Steven, Thank you for taking the time to share with us about your most current stay! We appreciate your kind words about our staff! We do our very best to make sure every guest leaves with the type of experience you did. We look forward to your future visits to the Santa Clarita area!
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Brentwood, California
Level 5 Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed July 18, 2014

We were looking for a place to stay to shorten the drive to the bay area from LEGOLAND. As we have Six Flag Season passes thought we would stay here and drop by Magic Mountain. We also had a need to drive to Northridge area so spent two nights here. We did not go to Magic Mountain as it was super hot when we were here and a lot of reviews are pretty negative about the amusement park. I would guess though that the bad reviews might be people trying to discourage usage so less people show up. In any case, we did enjoy this Residence inn. The staff was friendly and the rooms were very nice. We were a group of 5 adults and two grandkids so we booked a studio and a 2 bedroom suite. The suite was nice and spacious as it is a true suite made up of two bedrooms off of a center living room/kitchen with a sofa bed. The studio was a queen and also had a kitchen setup.
There was a nice pool but the exercise room was a little small. The breakfast was not bad as it did have a good assortment of the usual Marriott quick hot food. The location of the hotel was good as there was a lot of food places close by as well as grocery stores. The drive back to Northridge was not bad as it took only 25 minutes or so and by staying here, you're up around 1200 feet so the air is much cleaner and you don't feel like you're in LALA land. Of course, have to watch out for traffic jam as this area is a bad one for heading into LA as the rode narrows and it does this while going up hill so jams up easily especially rush hour toward LA or Sunday afternoon late returning traffic.
All in all, had no issues with this place. Full standup refrigerator is nice but don't forget to turn on the ice machine as they always stop them. Staff was friendly.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Pudgie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, August 2, 2014
Thank you for taking the time to share with us and others details of your stay! We love to hear from our guests about their experiences! We are glad to hear that our hotel was perfect for your needs while in the area! Thank you again for taking the time to share with us about your stay! We look forward to your future visits to the Residence Inn Santa Clarita!
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Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

We stayed at Residence Inn for 3 nights, 4 days during a summer vacation to Magic Mountain. Our 2 room suite was perfect for us. Staff seems to be genuinely happy to help you, and the breakfast is the best I've seen in a long time.

Room Tip: Third floor rooms are quiet. Our 2 bedroom suite overlooked a small courtyard so no street noise wha...
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, August 2, 2014
Jacqueline, Thank you for taking the time to share with us about your stay at the Residence Inn Santa Clarita! We are so glad to hear you enjoyed your stay with us! Our goal is to have every guest walk in and feel right as if they were home. We are glad we were able to do that for you! We look forward to your future stays in the Santa Clarita area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 6 Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 11, 2014

We stayed one night and felt at home immediately.Front desk staff very friendly and helpful.Stayed in a two bed roomed suite great facilities.Pool was very nice and the complimentary drinks and breakfast very good.Would recommend to stay here as so close to Six flags theme park

Room Tip: Two bed roomed suite excellent for a family
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  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, July 13, 2014
Sarah, Thank you for taking the time to share with us about your stay! We appreciate your kind words about our staff! We are truly lucky to have the staff we do! We love to hear that you felt right at home from the second you walked in the room until you left. We look forward to your future visits in the area! Thank you for staying at the Residence Inn Santa Clarita!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2014

I come to this hotel offten for business and I always check in early but this one time I checked in a little late and im glad I did because I met a black gentleman with very long cool hair I think his name was silvester. I All of the staff here are great but I would have to say silvester is the golden one. He was very polite and full of personality with GREAT customer service. this is my favorite hotel when I stay in santa clarita

  • Stayed June 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jamie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RIFFISC, Guest Relations Manager at Residence Inn Santa Clarita Valencia, responded to this review, July 8, 2014
Jamie, Thank you so much for your kind words about your stay at the Residence Inn Santa Clarita. We love to hear from our guests and even better about our wonderful associates. We are so fortunate to have a group of wonderful staff members! We look forward to your future visits to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Santa Clarita Valencia

Property: Residence Inn Santa Clarita Valencia
Address: 25320 The Old Rd, Santa Clarita, CA 91381-1638
Phone Number:
Location: United States > California > Santa Clarita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Clarita
#6 Family Hotel in Santa Clarita
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Santa Clarita Valencia 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Santa Clarita Stevenson Ranch Hotel Santa Clarita
Santa Clarita Residence Inn

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