I attend meetings at the Biltmore on a monthly basis. The service here is wonderful and the staff is very friendly and always willing to help. The lobby decor is a bit hodge podge, but the public areas are very clean. Banquet services here couldn't be any better. Very attentive about replenishment. The array of food was delicious! Although the best thing about this property is the FREE Wireless Internet Service. It's by far the best compared to some other properties I have been to. Just about everywhere I went, I got a signal. One more thing to comment on was their convenient shuttle. The driver was very talkative and was able to drop me off at Santana Row to go Shopping and to local restaurants. Good job, looking forward to another meeting at the Biltmore.