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“Comfort and service” 3 of 5 stars
Review of Granada Inn - Silicon Valley

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Granada Inn - Silicon Valley
Ranked #13 of 33 Hotels in Santa Clara
Certificate of Excellence
Santa Clara, California
1 review
“Comfort and service”
3 of 5 stars Reviewed July 6, 2013

I'm was for 3 nights and it was a good experience. They were very accommodating and the service was great and efficient. The hotel is close to many restaurants and stores nearby. Slept like a so much like a log that I missed breakfast. I would recommend this place to my friends. It really was a great hotel for the price.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Crackerjack1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
We appreciate your time and efforts to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    44
    54
    23
    3
    12
See reviews for
23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Irvine, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 5, 2013 via mobile

Imagine the most disgusting motel u can - then add a sign as soon as you enter your "building" that says "NO REFUNDS" in bold letters... Yeah I can imagine why. With everything inside your room either rusted, dusty, or falling apart. The front desk attendant was fairly nice but didn't make much eye contact. He seemed embarrassed during the check in process... Probably used to having guests turn tail back in and demand a better room. There was a pet cat in the lobby- was cute. Hope nobody's allergic though lol... Besides that fun- we had three people in a two bed room. 2 towels for everyone. Usually, not a problem just ask the front desk for more right? Nope! They have NO EXTRA TOWELS. None. The front desk clerk had to go steal some from another empty room. So- if it was a full night- your entire family will be sharing 2 paper thin towels. Just an FYI. Btw- with tax this was over $100.00 for the night- scary what a waste of money. Will provide pictures...

  • Stayed July 2013
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Mochakity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
We felt very sorry that we failed to meet your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, Maharashtra, India
1 review
3 of 5 stars Reviewed June 19, 2013

i stayed for 2 weeks in this June.. Hotel is a value fo rmoney. The location is good. The El Camino street is full of good restaurants. Stores at walkable distance and connectivity to Silicon valley through public transport..
Good hotel at a reasonable rates.

Room Tip: Value for Money Small Kitchen Nice Restaurants neraby
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Prajapati Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
Thanks for your review. We always try to keep our rates and value at par.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara
1 review
4 of 5 stars Reviewed February 5, 2013

This was a very good value for the rate. The staff was friendly and efficient. The breakfast was good. This was near to my workplace so I stayed here. I will recommend this to others.
Pleasant stay, restaurants everywhere. Liked the kitchenette and the coffee in the morning.

Sandip





.................................

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sandip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
Thanks for the time to review our hotel. We truly value the opinions and comments of our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Clara, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 30, 2012

Reading some of the complaints all I can say is you get what you pay for. The room I stayed in wasn't bad. Everything is a bit out dated but my biggest concern when I walk in was the smell (THERE WASN'T ONE!!!!!) it was quite pleasant. I would stay here again it sure beats the HOTEL STRATUS across the street which is a nightmare and smells (gross)

  • Stayed November 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank lady95051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
Making our guests feel at Home away from Home with best possible hospitality and service has always been our missions. We are in business because of our repeat and value guests. Thanks you for your opinion and review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orem, Utah, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 27, 2012

The Granada is a dive. Dirty, old, poorly kept. If your sole criteria is price for a place to flop in Santa Clara, maybe this is for you. Otherwise, move on.

Stayed March 2012, traveled as a couple
Helpful?
1 Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
We are truly sorry for not meeting your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed September 20, 2011

The staff seem nice enough, but this place has seen better days. Everything, rooms and public areas, are dark, dirty and very dated. The room is appalling! Snot smeared on one wall that appears to have been there for a long time...made me gag just looking at it. I called the front desk and they send some poor maid to clean it up rather than offer another room.

The "hotel" is directly next to a mexican fast food chicken restaurant and the smell is awful

The lovely Granada Inn offers a free breakfast and it was the grossest thing of all! On my second day here I noticed two large flats of eggs sitting un-refrigerated in a small room just off the lobby. It was an 80+ degree day. At first I thought perhaps they had been put there for just a few minutes, maybe they had just come from the store or something. NO! Those eggs were there for at least a day. After seeing that I decided not to partake of the breakfast.

After this trip I told the company I was visiting, and who paid for this stay, that I would never stay there again. I suggest you not stay here either.

  • Stayed August 2011, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HARRY2515, General Manager at Granada Inn - Silicon Valley, responded to this review, July 22, 2013
We could not meet your expectations, we are truly sorry.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Granada Inn - Silicon Valley

Property: Granada Inn - Silicon Valley
Address: 2515 El Camino Real, Santa Clara, CA 95051-3003
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
#1 Best Value Hotel in Santa Clara
#7 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Granada Inn - Silicon Valley 2*
Number of rooms: 67
Official Description (provided by the hotel):
INTRODUCTION:• Granada Inn offers wide choice of accommodations:• Deluxe rooms with king size bed or two double beds with a choice of smoking or non smoking rooms.• 67 guest rooms and a Master & Deluxe suites. “ Granada Inn is a family operated hotel.”LOCATION:Ideally located on the historical El Camino Real in the heart of the Silicon Valley in downtown Santa Clara, California and about two miles away from downtown San Jose and just a few minutes away from:• Santa Clara and San Jose Convention center• San Jose International airport• Museums, Paramount’s Great America theme park, International Swim Center, San Jose Arena, Health club, and Bay area’s biggest companies• Walking distance from numerous restaurants, shopping complexes, and entertainment facilities. “Granada Inn could not be more ideally located”AMENTIES:1. Fully equipped kitchenettes with microwaves & refrigerators.2. Remote control 32"TV/LED/LCD.3. Free Local calls.4. Each room has Clock Radio, iron, iron board, hair dryer.5. Shuttle service available with surcharge6. Complimentary service - Continental Breakfast.7. Coffee Makers and some utensils in each room.8. Dedicated WIFI - Surcharge $3/day. ... more   less 
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Also Known As:
Granada Inn - Silicon Valley Hotel Santa Clara
Granada Hotel Santa Clara

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