After spending a LONG day at Great America, we were ready to unwind and relax. We were not disappointed.
We checked in around 8:30 on Thursday, and were greeted by a wonderful friendly face behind the counter. I explained that I wanted to check the room completely for bed bugs or anything else BEFORE we brought anything into the room and she was completely accommodating. We went up to the room and tore it apart, and I mean A-PART! Lifted the mattresses, pulled the sheeting and bedspreads from the bed and looked at EVERYTHING to guarantee that there were no bugs of any kind roaming around. This place was clean! No stains on the bed, frame, sheets, or bedspreads. The carpet was a little stained and worn, but so what? There weren't any bed bugs! That is HUGE!!!!
Next it was time for our twelve year old daughter to take a shower. She came out and mentioned that the shower felt like a thousand bees stinging her, so my husband adjusted the shower head and then he took a shower. He said it was better, but still hits you hard. The next morning when I took my shower, I felt what they were talking about - it was definitely like the water was stinging you, but I can only imagine what it must have been like for our daughter before he adjusted it. SUGGESTION TO MANAGEMENT: get a water restrictor for each shower head from Lowe's at the cost of $1.30ish and not only will it reduce your water usage, but it will make the shower less of a stinging sensation for your guests.
The room was quiet, and dark enough. (My husband is like a vampire - he needs COMPLETE and TOTAL darkness and he didn't complain about it, so it must have been okay!) We got a good night's sleep, and woke up the next morning feeling refreshed.
We then went down to IHOP for breakfast and the service there was very good. It's nice to get a 10% discount for guests, so we can't complain about the savings there! :)
We checked out at 11:30/11:45 (ask for late check-out - it's totally worth it to not have to rush in the morning instead of the usual 11:00 check-out time), and again were greeted by friendly staff.
We would definitely recommend this place to other travelers, and will stay there again if we're down that way.
By the way, in case you're wondering which room we can guarantee as being bed-bug free - it's room 215.
- Official Description (provided by the hotel):
- Sync up with Avatar Hotel, the perfect portal to the vibrant technology hub of Silicon Valley. Our boutique hotel will keep you connected, rested and comfortable throughout your stay. Embrace your inner tech nerd. Our newly renovated rooms feature a large working desk, 37 inch flat screen TV, Ipod docking station, refrigerator and free high speed internet access. ... more less
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- Also Known As:
- Best Western Santa Clara
- Holiday Inn Santa Clara
- Santa Clara Holiday Inn