If I had known this property was under MAJOR construction, I'd have booked elsewhere. I even called them to confirm my reservation.....front desk said NOTHING...unethnical! We're in a corner room on the 2nd floor in the middle of a construction zone - 90+% of the rooms were being redone - ceiling, floor, the whole 9-yard. We're even 'charged' an extra $100 security deposit lest we brought in a pet or smoke in a non-smoking room which might ruin their new furnishing.....no, we committed no such offense and got our $ back. Parking lot was 98% filled; w/construction vehicles and containers of construction materials; 'swimming pool' was surrounded by concrete blocks - who would 'dare' swim? Our room was 'newly' renovated - missing wardrobe appeared on our last day - no rod or hanger still. no coffee pot, hairdryer....unclear whether they plan to put them in. Part of the 2nd floor hallway was ripped up one day. We're soooooo glad that we finally left when we saw empty beer cans lying around in the hallway.....We checked in really late at night and had no energy to look for another place in the middle of the night in a unfamiliar city.....I'd give this 1 star if not for the hardworking front desk and housecleaning staff - they're pleasant, friendly and efficient. BTW, for what we paid, we had many choices - I made the mistake of thinking that I try a Ramada .....will think twice in the future...SERIOUSLY.
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- Also Known As:
- Ramada Limited - Santa Clara Hotel Santa Clara
- Ramada Santa Clara
- Santa Clara Ramada