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“Home Away from Home”

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Best Western Inn Santa Clara
Ranked #8 of 32 Hotels in Santa Clara
Certificate of Excellence
GreenLeadersBronze level
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
“Home Away from Home”
Reviewed July 30, 2013

Best Western in Santa Clara, California and Amarillo, Texas have been my choice "home away from home" for the past 12 months. I experienced the same excellent service and room accommodations at both locations. Always clean/safe and very comfortable. I highly recommend staying at a Best Western facility for both the business traveler as well as for families vacationing.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, August 12, 2013
Thank You for taking the time to give us your feedback. Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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los gatos
Level Contributor
4 reviews
4 hotel reviews
Reviewed July 28, 2013

Love the ROOM Suites, Staff both household and desk...always quiet here and professional Very clean rooms and nice touches. Thank you... It is close to freeways and a delightful neighborhood. Feels more like an executive residence

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Roshandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, July 30, 2013
Thank You for taking the time to give us your feedback. I will pass on your kind remarks about our staff to our team. We are glad you enjoyed your stay . Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
Reviewed July 25, 2013

I stay at this Best Western a couple times a month travelling on business. It is a great place to stay. The staff is very helpful. There are several good places to eat within walking distance. The rooms are always clean and very comfortable.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, July 30, 2013
Thank you for taking the time to give us your feedback. We are happy to hear of your wonderful experience with our hotel. Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2013

I'm not sure about the price comparison in the area but it seemed higher to me. I do know that they were sold out. There's limited TV selections, smaller room, limited breakfast selections, no freezer in fridge, no elevator. What they DID offer, they provided nicely. It was clean and well maintained. Staff were friendly and were able to accommodate requests.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Penny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, July 18, 2013
Thank You for taking the time to give us your feedback. We value your feedback by telling us what you liked about your stay and how we can improve.You are helping us deliver a superior experience for yourself and other guests in the near future. We do offer variety of breakfast items such as hot coffee,apple and orange juice,breads,sweet rolls,freshly baked waffles,hard boiled eggs,hot sausage sandwich,yogurt,fruits,etc. We hope you will comeback and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 9, 2013

My husband and I have just returned from California where we stayed in the Best Western Inn, Santa Clara, for two separate weeks. (We had a trip to LA in between.) This isn't a luxury hotel but certainly provided all we required. The bedroom and linen were spotlessly clean, with nice toiletries and an ample supply of in-room coffee. There was a decent choice at breakfast which we chose to eat in the hotel's reception area. The room price was reasonable and the swimming pool looked very inviting although we did not use it as we were in California to visit family and spent our days away from the hotel. The hotel staff were extremely pleasant and helpful, especially Nick on reception who always asked if everything was okay for us. Once we got our wi-fi connection it worked perfectly for us throughout our stay. We had a room on the upper floor and the hotel felt safe, even when my husband went off to play golf and I was there on my own. What else is there to say... I would happily stay here again and can confidently recommend it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaggieScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, June 11, 2013
Thank You for taking the time to give us your feedback. I will pass on your kind remarks about our staff to our team. We are glad you enjoyed your stay , service and our value. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Half Moon Bay, California
Level Contributor
343 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
Reviewed June 4, 2013

I do not expect much of Best Western hotels because they are not luxury hotels and to their credit they do not market themselves as such. But this hotel really disappointed. Everyone was very nice: no worries there. But .... the room was dingy, the WiFi was horrible even though free (on and off constantly and very slow), breakfast was sub-par, and housekeeping uses a horrid smelling "rooom freshener" when they clean the room. Kinda defeats the purpose. Having said that they did give me $10 off in my next stay; nice gesture but I really think I/you can do better.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marfak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ktpatel, General Manager at Best Western Inn Santa Clara, responded to this review, June 5, 2013
Thank You for taking time to review our hotel. Unfortunately there is not much we can do in regard to the size of the of the room. I would like to apologize for the situation you encountered with our internet . We are working closely with our internet provider to improve the system to offer our guests the internet connections that many of us grown accustomed to.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 25, 2013

We booked at this hotel after reading tripadvisor reviews. And when we arrived there we realised that we did very well. Its a very good value for money hotel.The room we ve booked for 9 nights wes very comfortable (very good beds, big room, nice bathroom, free internet access in room and reception). The free breakfast was also good. Breakfast room and the variety was limited but ok. The free pc and printer access at the reception very usefull. A really nice experience! I would recommend it to all my friends and I wish I will be able to visit again in the future

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Best Western Inn Santa Clara, responded to this review, June 11, 2013
Thank you for taking the time to give us your feedback. We are delighted to hear of your wonderful experience with our hotel. Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Inn Santa Clara

Property: Best Western Inn Santa Clara
Address: 4341 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#3 Family Hotel in Santa Clara
#4 Green Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Inn Santa Clara 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Inn Santa Clara Hotel Santa Clara
Best Western Santa Clara
Santa Clara Best Western

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