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“Very solid and well run hotel - with an excellent restaurant!”

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Santa Clara Marriott
Ranked #6 of 32 Hotels in Santa Clara
Hollis, New Hampshire
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very solid and well run hotel - with an excellent restaurant!”
5 of 5 bubbles Reviewed November 17, 2013

This is very solid Marriott, with good quality rooms, very good staff, good workout facilities and pool, and a small but well run concierge room. I have stayed here 5 times over the last 2 years, and while I like the rooms and the staff, the restaurant in the hotel is one of the best hotel restaurants I have been at. The breakfast buffet is outstanding, with some really fine and creative additions to the standard fare. Lunch and dinner are superb - lots of local ingredients, thoughtful selection of very finely done dishes, and great waitstaff. In the area, this is one of my favorite hotels. The restaurant wins my favorite place to eat, hands-down.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelingGuy03049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, November 25, 2013
Thank you for your complimentary feedback and choosing us as your home away from home. It's truly appreciated and we make sure to share your feedback all the way down to our cooks. Parcel 104 is one of it's kind within Marriott that showcases our local farms with a farm fresh Amercian Fare cuisine. The flavors in each dish from lunch to dinner to appetizers or desserts are wonderful on the palate. Highly recommended to anyone visiting the Silicon Valley and looking for a great spot to dine at anytime of the day. We look forward to your next visit and hope that we'll see you more often.


Sincerely,
Tim Herrmann, General Manager
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684 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (149)
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English first
Olathe, Kansas, United States
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed November 16, 2013

My recent stay at this hotel was for 3 nights, and I would recommend the hotel to any business traveler looking for a hotel in a good location with tech companies surrounding the area. The staff was very helpful, and the hotel seems to be in good shape. There were two things that I had an issue with, and they are minor. 1. the room that I had was bathroom space challenged. by that I mean you really had to compete with the bathroom door to do anything in the bathroom, since it seemed really tight. 2. the concierge breakfast in the morning could use a little work on the selections and amenities that it provides.

Room Tip: My only complaint was the bathroom was too small, you may ask them about this at check in
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, November 25, 2013
Thank you for your great feedback, It's truly valued and appreciated. We want to make sure that each guest has an exceptional experience and provide comfort, convenience and ease. Sometimes we do have challenges that are out of our immediate control, but are working to fix these for our future guests. We're looking forward to making modifications to our guestroom bathrooms to create more space and enhance your overall experience in the near future. Our concierge breakfast has a pretty good selection of items, however we will always look into suggestions to see if we can accomodate. Thank you again, and we look forward to your next visit.

Sincerely,
Tim Herrmann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 13, 2013

For those looking for a great hotel, closely situated to San Jose airport, CA and who value a quality hotel that exudes excellent customer service, I'd highly recommend this hotel. The hotel and restaurant staff are friendly, eager to serve and a pleasure to be around. Suitable for corporate events and seminars. Rooms are comfortable, clean and airy. Guests amenities include: gym, Jacuzzi and an outdoor pool as well as a bar, 2 restaurants and a Starbucks café. Business amenities available. Taxi from airport to hotel each way approximately $25.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JanetMueller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, November 25, 2013
Thank you for your excellent feedback on your most recent stay! Your comments are important to us, which help us gage the direction the hotel is going with our customers. We take pride in delivering excellent customer service and providing a clean, friendly and enjoyable environement to our guests and local visitors. This location is truly right on the mark if you wish to stay in Silicon Valley, and offers well rounded amenities for every guest.
Thanks again, and we'll see you in the near future.

Sincerely,
Tim Herrmann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 1, 2013 via mobile

Stayed here for 5 nights as my husband was working nearby.
Check in smooth. We got a lovely double double room with 2 queen beds. The cleaning service was efficient and discreet. We had breakfast at the hotel everyday and it's fabulous. Lovely selection of everything you could want . The waiters are very attentive.
The hotel has two restaurants , one formal , one casual. We ate in the sports bar casual one a few nights and had the most delicious steaks ever . The chicken wings are great too. Again very attentive waiters . The hotel has a lovely pool and although it's kind of a business hotel , it's also a resort so you can hang by the pool. The stand out thing about this hotel are the staff. Always willing to help, assist and give you info if you need it. The reception staff were so helpful giving us lots of things to do. There's a theme park opposite which was sadly closed for winter but there's also a large cinema complex just around the corner. Within walking distance . I can't fault this hotel . The only things I'd add would be a larger gift shop which sells water and sweets and essentials and the shower wasn't super powerful , but that's just nit picking . Great hotel, lovely staff. Good location .

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monkeylover1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, November 6, 2013
Thank you for sharing your great feedback about your most recent stay with us. I will certainly share your comments with our hotel staff and as a reminder of being excellent hosts to our guests. We realize that you have many hotel options to choose from in Silicon Valley, so thank you for choosing the Santa Clara Marriott. Warm and genuine hospitality is what we take pride in delivering to our guests. Thank you again and we look forward to seeing you again in the near future - whether it's for business or personal travel.


Sincerely,
Tim Herrmann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mill Valley, California, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 22, 2013 credit card Amex Card Member Review

I would not stay here for a vacation, but for a business trip, the location was convenient. Hotels in the area can be quite expensive and this was not different. Rooms were not well insulated and noise from the outside could be easily heard. If your neighbors are quiet, it will be great. The restaurant downstairs has a wonderful buffet, but with tip and tax ens up being around $30.

Stayed October 2013, traveled on business
Helpful?
1 Thank NateE999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, November 6, 2013
Thank you for choosing the Santa Clara Marriott for your business travel. We are located in the heart of Silicon Valley which is convenient to many top local businesses and just off the 101 freeway. The hotel has several room locations, that for some rooms, noises can be faintly heard during peak hours on Great America Parkway. We do our best to accomodate your needs upon check-in, however If you need to change rooms during your stay, we are always happy to do so. Thank you for staying with us and enjoying the buffet breakfast in Parcel 104. We look forward to having you back in the near future.

Sincerely,
Tim Herrmann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 10, 2013

My family and I stayed here for 3 nights, and I found it very nice. It is tastefully done, the landscaping is beautiful, the rooms are clean and modern. The wi-fi connection wasn't great, and the parking lot gets a bit full, bit those are really the only negatives I can think of. The staff was very courteous and helpful. I didn't use it but there appeared to be a Hertz station right in the hotel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChicagoYoungMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, October 18, 2013
Thank you for choosing the Santa Clara Marriott and sharing your feedback with us. I truly appreciate your comments on our hotel, landscaping, staff and rooms. It's important to us to make sure our product is above expectations and that we deliver exceptional service to every guest, every time. Yes, we do have a Hertz desk on property which makes it very convenient at a moments notice. Thank you for styaing with us and we look forward to seeing you again in the near future.

Sincerely,
Tim Herrmann, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ziezmariai, Lithuania
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 10, 2013

I was on a 4-day seminar which was in Santa Clara Marriott. I had a great time and met nice people. Hotel staff was just great. Everyone was nice and understood me from the first word. I stayed in a hotel for 1 week and did not had any problems.
It is a bit frustrating that internet connection in the room costs extra (6$-12$/day), but it was fortunate that company (which hosted seminar) covered expenses.
Food and beverages is expensive, but that is obvious in almost any hotel.

Room Tip: Ask for rooms far more from elevator. I've hear loud noise coming from that part of the building...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rimantas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Santa Clara Marriott, responded to this review, October 18, 2013
Thank you for your feedback, we truly appreciate it. Our staff is committed to making sure that each guest has a comfortable and enjoyable stay. Whether you are here on business or a family stay, we want your experience to be exceptional. And although you do have several options to stay elsewhere, my hope is that we become your choice of hotel brands.
Thank you again, and we look forward to seeing you in the near future.

Sincerely,
Tim Herrmann, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Clara Marriott

Property: Santa Clara Marriott
Address: 2700 Mission College Blvd, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Santa Clara
#6 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Santa Clara Marriott 3.5*
Number of rooms: 759
Official Description (provided by the hotel):
The second largest Marriott in Northern California offers an Ultimate retreat feel in the Heart of Silicon Valley and conveniently located between Monterey and San Francisco ... more   less 
Reservation Options:
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Also Known As:
Santa Clara Marriott Hotel Santa Clara
Marriott Santa Clara

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