Stayed here for a week due to offsite business requirements, but should have chosen to stay in another hotel in the area and have some exercise every day getting into the meeting room in this hotel, the weather was absolutely brilliant.
The bedrooms are small, aged, tired and smelly and in desperate need of an refurbishment. Small bathroom. The hotel layout is like a maze, like they do not want you to check out (ever).
Paying hundreds of dollars a night and even then the wireless is not included (nor is breakfast) is poor customer service in 2012. Wi-Fi was free in the lobby, but apparently not free for overpaying guests, duh! No fridge and a loud A/C unit forcing you to either sleep with ear plugs or waking up in a too warm a room...
Breakfast served at the start off the meetings was incredible poor. Chewing on a rubber chicken would have given me more satisfaction.
Starbucks in the lobby (limited opening hours)
I didn't have the chance to check out pool and/or fitness room.
The good things? Well, nice and friendly staff. period.
Would I recommend this hotel to others: NO. There must be better alternatives just around the corner / area.
- Official Description (provided by the hotel):
- The second largest Marriott in Northern California offers an Ultimate retreat feel in the Heart of Silicon Valley and conveniently located between Monterey and San Francisco ... more less
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- Also Known As:
- Santa Clara Marriott Hotel Santa Clara
- Marriott Santa Clara