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“Great Staff and Nice Experience” 4 of 5 stars
Review of The Plaza Suites Silicon Valley

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The Plaza Suites Silicon Valley
Ranked #9 of 33 Hotels in Santa Clara
GreenLeadersSilver level
Hockessin, Delaware
1 review
“Great Staff and Nice Experience”
4 of 5 stars Reviewed February 23, 2013

Traveled for business and stayed for 4 nights the week before Christmas. Decorations were beautiful with a display of Gingerbread Houses created by different departments.Breakfast was delicious, offering made to order eggs and fresh Belgian waffles, and the dining area warm and welcoming with white tablecloths and flowers. Comfortable beds with abundant variety of pillows.Gym clean and well-appointed with windows overlooking deck & pool area. Bathroom quite tight but clean. Heat/AC responsive but very, very noisy (#319). Wonderful staff, esp. Jumma who was the epitome of customer service and Nancy who was extremely helpful as well. Business center needed some fresh air, but functional once the printer was fixed. Shop was sparsely supplied with basic travel necessities, and food offered there was costly and far from "fresh & tasty", altho handy for a quick beverage or pre-packaged snack.
Overall a very nice experience.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank janigan19707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
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English first
Mission Viejo, California
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed February 14, 2013

I was really pleased when I entered the room. There was a large living room, an alcove/bar, large bathroom and the bedroom was huge. There was so much space and i probably did not use more than 20% of the space. But it was a relaxing experience to have some room compared to the one I stayed in San Francisco then night before. Internet access is also free, so another plus. Breakfast was included and there were a lot fo choices, including made to order omelettes.

Room Tip: For $150/night, it was great.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank betamax12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
las vegas
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 14, 2013

My husband and I were impressed about the property, even though the room was a bit tight. The bed was very comfortable. We were in #429 and the room had few problems. The AC was making a ticking noise, the sink made a lot of noise after turning off the water , and the toilet. Oh the toilet! If you flush the toilet while you're still sitting down on it, the water come up so high that it touches your butt. GROSS! We really didn't stay in the hotel a lot except to sleep, so we didn't bother to report those. My theory is, the housekeeping should check those to make sure there's no problem before renting the room out.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank rosecel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
312 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed February 2, 2013

I needed a place to stay overnight, along the highway between the San Jose airport & Palo Alto. I was getting in late and had an early morning meeting. Even the 2 star places were almost $200 - Silicon Valley is not an inexpensive area. The suite was good-sized. like a typical Embassy Suites, with a very comfortable bed and a large bathroom sink area. The actual room with the shower/toilet was pretty small, but so what. The sink leaked everywhere, but I notified the front desk as I left and I'm sure it will be taken care of.

Everything was spotless.

Breakfast was pretty impressive for a hotel. Made to order omelets and waffles. Yum!

I'll look for this hotel again if I need to be in the area. Great choice and it sounds like it can also be a great value.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Cassyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 19, 2013

I didn't reserve this hotel; I actually reserved a hotel in Downtown San Jose that was disgusting. I got there with 5 minutes before my cancellation time and frantically looking for a better hotel and found The Plaza Suites. I called them and they quoted me a price $50 higher than the online price, but they price matched it to hotels.com and were extremely cordial over the phone. When I got to the hotel, the front desk man was funny, nice, and super friendly. The property was nice, the room are separated into 3 separate areas: Living Room with a couch, desk, and TV, and then you have the bathroom/dressing area, and the bedroom with a TV. I do think they could separate them into two areas and it'd be a little more managable to get around. The bed was comfortable, the shower was adequate. One thing I LOVED about the hotel was the food. They have a great menu! They also have a totally free breakfast with made-to-order eggs, omelets, and a special. They also have a full buffett to accompany that. The gym was great; they have 3 treadmills, elliptical machines, free weights, and weight machines. Also upon your arrival they give you 3 drink coupons. I would definitely stay here again.

Pros: Clean, Food, Gym, Friendliness of Staff, Comfortable Bed.
Cons: Rooms seem a little cramped in the bedroom area.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Maggie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

Surprisingly good value for the size of the room. Extremely clean and well-appointed room. The bed was very comfortable and the breakfast was a nice surprise (excellent Belgium waffles!)
Super-friendly staff. Would definitely stay here again in a heartbeat.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ALTraveler2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 28, 2012

I stayed at The Plaza Suites for two nights while on a business trip to the Bay Area. I worked in the room one day so appreciated the separate living room and bedroom layout of the space. the hotel offers free made-to-order breakfast and has an evening happy hour with free drinks. There are several restaurants and a movie theater close by. The only drawback for me--I had to pay for wifi during the stay; it is not free.

Overall, a great place that I won't hesitate to stay at again the next time I'm in town for an overnight visit.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plaza Suites Silicon Valley

Property: The Plaza Suites Silicon Valley
Address: 3100 Lakeside Drive, Santa Clara, CA 95054
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Santa Clara
#7 Family Hotel in Santa Clara
#8 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Plaza Suites Silicon Valley 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The Plaza Suites Hotel Silicon Valley at Santa Clara offers travelers and locals alike an address central to all that Silicon Valley has to offer. A boutique hotel experience unlike any other, guests enjoy luxurious two-room suites, complimentary daily rituals of our at Dawn Breakfast Experience and at Dusk Evening Adult Beverages. A large outdoor pool in our lush garden courtyard complete with a spacious hot tub as well as many in-suite amenities make for an extraordinary hotel stay. Just a few moments to Great America Theme Park, Levis Stadium and a seemingly endless list of Silicon Valleys biggest tech industry titans makes our address a smart choice for both work and play. ... more   less 
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Also Known As:
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara

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