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“Nice Buisiness Hotel - brilliant staff!”

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The Plaza Suites Silicon Valley
Ranked #9 of 32 Hotels in Santa Clara
GreenLeadersSilver level
Chelmsford, United Kingdom
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice Buisiness Hotel - brilliant staff!”
Reviewed April 16, 2012

Stayed here for 2 weeks working locally. Hotel is in a nice area close to sunnyvale and the hotel offers a shuttle to and from place of work or the Caltrain and San Jose Airport. . Rooms are good - nice big fridge and mwave to make tea with. Big tv in lounge and bedroom. Quiet area for running in the morning and good pool. By far the best of all are the staff - really nice and friendly! I'll be back.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chelmo_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2012

No problem at check in. Room great - living room w/tv, vanity area, bathroom, bedroom w/tv. Bed very comfortable. Happy hour 5p-7p with three complimentary drinks. There is a small shop at the front desk to purchase small food items - cold sandwiches, drinks, ice cream, candy bars, snacks, etc. Hotel is in a good area with a mexican restaurant next door and other choices within walking distance. Close to interstate with easy access. Surrounding area is good for running with not a lot of traffic. Hotel gym has everything you need - free weights, machines, treadmill, pullup bar, tv, etc.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank krogmanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballwin, Missouri
Level Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 5, 2012

Went on business and picked this hotel out of the whim. Boy was I glad, not only were the rates affordable, but they also included a great breakfast with made some made to order items and a very good breakfast buffet also. After work/happy hour(5-7pm) you get 3 complimentary drinks, which I enjoyed and used them all. I also ordered from their room service for dinner and they are very affordable, good tasting and quick to deliver to the room.
The room, was of course a suite, well decorated, clean, great beds, loved the down/downlike pillows, 2x42" TVs, one in the bedroom one in the living room. They do offer internet access, I think the charge was $17 for my 3 day stay, I think an affordable price, but this is the only service I felt lacked in comparison to the rest of my experience there. The internet connection was 10mbs and often would lock up while I was working. I tried to load a netflix movie, but didn't get past 4%.
The staff was on par with the hotel, they were quite helpful when needed, maid service did a wonderful job, the kitchen/restaurant staff were quick to clear your table and cooked my breakfast as requested and served it still hot.
The location is great, quick access to everything nearby. If you are considering a stay in the area, make sure to check out the Plaza.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 3, 2012

We had read a few reviews about the front desk personnel not being up to par. We had NO problem with them at all. SO nice, and courteous! Very accommodating. Especially the young man who checked us in. Pleasant experience. And we loved our Executive level room. The living room area was great to entertain guests, and the bed was most comfortable. The amenities fine. Clean and neat. Good breakfast......and bonus "cocktails" for us in the bar. A very good all around experience.

Room Tip: Hotels.com had a great rate for this place.
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Kathryn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lago Vista, Texas
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 28, 2012

Breakfast was poor. They cooked your eggs to order and they were always cold and hard. There are better places to stay in the area.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank jacu23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelseyville, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 23, 2012

We got a wonderful rate by staying on the weekend, since this is mainly a business oriented area. But they even allowed us to keep that rate when we wanted to extend our stay a day into the week. Also when I mentioned the bed was a little too firm, they immediately offered another room. Not only was that bed softer but the room was bigger. The wonderful woman told me that because we weren't happy with the bed and the internet had a glitch, she thought we should have an upgrade to a bigger suite for the same rate! The staff were all friendly and extremely accommodating!

The room was wonderful, location great and the breakfast was superb!! I would recommend this hotel AND we will definitely be returning!

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TJAldrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 21, 2012

Nice place. Lobby bar and hallways are slightly worn looking, but rooms are very nice. Near lots of shopping/ dinner. Breakfast is great.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ImJohnHime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plaza Suites Silicon Valley

Property: The Plaza Suites Silicon Valley
Address: 3100 Lakeside Dr, Santa Clara, CA 95054-2804
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Santa Clara
#7 Family Hotel in Santa Clara
#8 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Plaza Suites Silicon Valley 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The Plaza Suites Hotel Silicon Valley at Santa Clara offers travelers and locals alike an address central to all that Silicon Valley has to offer. A boutique hotel experience unlike any other, guests enjoy luxurious two-room suites, complimentary daily rituals of our at Dawn Breakfast Experience and at Dusk Evening Adult Beverages. A large outdoor pool in our lush garden courtyard complete with a spacious hot tub as well as many in-suite amenities make for an extraordinary hotel stay. Just a few moments to Great America Theme Park, Levis Stadium and a seemingly endless list of Silicon Valleys biggest tech industry titans makes our address a smart choice for both work and play. ... more   less 
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Also Known As:
The Plaza Hotel Santa Clara
Plaza Hotel Santa Clara

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