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Reviewed August 21, 2019

nice hotel but nothing special, pretty expensive and no extras, not even a continental breakfast. Parking on the hotel property was an additional charge.
It was nice being able to walk to Levi stadium from the hotel however I could have stayed in a nice hotel within 5 miles with free breakfast and parking for half the cost and caught an Uber.

Date of stay: August 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hyatt Hotels
Thank Dakota X
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
EronH7, General Manager at Hyatt Regency Santa Clara, responded to this reviewResponded September 26, 2019

Dear Dakota X,

Thank you for taking the time to review the Hyatt Regency in Santa Clara. Our hotel does offer upgraded room types that include the full breakfast buffet in the rate, unfortunately we are a full service hotel so we do not offer continental breakfasts. Thank you for being our guest and for your feedback.

Best Regards,
Eron Hodges
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2019 via mobile

I was pleasantly surprised by this hotel. I wasn’t expecting it to be so nice. When I arrived, had terrific people checking me in. But that’s no reason to rank it as I did. It was expensive but, in this case, you get what you pay for. The rooms were remodeled and very clean. I recommend staying here.

Date of stay: August 2019
Trip type: Traveled on business
1  Thank Richard P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
EronH7, General Manager at Hyatt Regency Santa Clara, responded to this reviewResponded September 26, 2019

Dear Richard P,

Thank you for taking the time to share your experience of the Hyatt Regency in Santa Clara.
We were happy to hear you had terrific people checking you in and the room was very clean. Thank you for choosing Hyatt and than you for recommending our hotel.

Best Regards,
Eron Hodges
General Manager

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Reviewed August 21, 2019

Hyatt Regency Santa Clara is the perfect spot to stay for anything at Levi's Stadium. They had a pre party in the lobby before the Rolling Stones concert and then even had a ready to go pizza station when you got back from the concert. Highly recommend staying here when visiting Levi's Stadium or Great America. They have a really nice pool area too.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Jet43309740655
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
EronH7, General Manager at Hyatt Regency Santa Clara, responded to this reviewResponded September 26, 2019

Dear Jet43309740655,

Thank you for saying the Hyatt Regency Santa Clara is the perfect spot to stay for anything at Levi's Stadium, our location is great as we are located within walking distance of the stadium. We were glad to hear you enjoyed the ready made pizza station after the concert. Thank you again for choosing Hyatt and we hope to see you next time you are in the area.

Best Regards,
Eron Hodges
General Manager

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Reviewed August 21, 2019

We always stay at Hyatts from SF to LA and whenever possible traveling. The Santa Clara Hyatt is old but in a great location. A standard room there is the same cost as a concierge room in SF which we most always get. We checked in online at 8am with a noon arrival time. We buffered our arrival by an hour and half to 130 and our room was still not ready. Why send a text message to sign in for your room if they don't have one? Then we went to the bar only to find them overwhelmed. In fairness, it was the Rolling Stones Concert so everywhere was packed. I would go back because of the location, but the hotel was nothing special and the most expensive Hyatt I have stayed at (We have stayed in SF, Newport, LA, San Diego, Hi and many more). God luv Silicon Valley.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Bryan W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
EronH7, General Manager at Hyatt Regency Santa Clara, responded to this reviewResponded November 20, 2019

Dear Bryanw684,

Thank you for your review of the Hyatt Regency in Santa Clara. Our prices due vary in the Santa Clara Silicon Valley area as you mentioned they can sometimes be higher than San Francisco. We thank you for being our guest and we hope to see you again.

Best Regards,
Eron Hodges
General Manager

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Reviewed August 21, 2019

We stayed overnight for the Rolling Stones concert. Very convenient because I was in a wheelchair and my husband was able to easily wheel me to/from the Levi's Stadium that's just across the street. The hotel is very modern and clean. Only thing I'd ask for are more places to eat inside of the hotel, otherwise it was great. Also, the price was steep, but that was because of the concert.

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank debbie160
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
EronH7, General Manager at Hyatt Regency Santa Clara, responded to this reviewResponded November 20, 2019

Dear Debbie160,

Thank you for taking the time to review the Hyatt. We were so happy to hear our hotel was convenient for the Rolling Stones Concert. Thank you again for your review and for being our guest. We hope to see you again in the future.

Best Regards,
Eron Hodges
General Manager

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