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“Good location if you are attending a function at theSanta Clara Convention Center”

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Hyatt Regency Santa Clara
Ranked #2 of 32 Hotels in Santa Clara
Certificate of Excellence
GreenLeadersSilver level
Basalt, CO
Level 5 Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Good location if you are attending a function at theSanta Clara Convention Center”
Reviewed February 22, 2014 via mobile

Hotel personnel are very polite and attentive. Rooms ate clean and pleasant, but need a "redo"
as they obviously take a beating from the convention mentality guests. Food at the bar is really quite good and the bartenders are friendly with some mixology expertise. I have stayed at this hotel five years in a row for a particular convention. I am certain I will be back next year.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BasaltDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,321 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Orlando, Florida, United States
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 30, 2014

We stayed at the Hyatt for 10 days and it was great. By the time we left the hotel staff was knew our kids and they were very nice to accomodate all of our needs. Friendly enviroment and from the bell man to the people at the restaurants and housekeeping seemed to be working to make everything possible to make you feel welcome!! The location is really good and close to attractions. Food was really good as well. The hotel could have more ammenities but since it seems that it is mostly use for conventions and business trips I guess its ok for them but I wish they have something for kids to do within the premises. I love the small display that they have for the acatraz it is very informative!

Room Tip: Higher floor could give you a great view.
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Green Features: I understand that it is an enviromental-Friendly place but with a baby in diappers and small child I found my self need extra room for trash.. almost every day I had both trash cans full and one day I had to chase one of the housekeeping personel to see if I could have a bag to use it for trash.
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Monica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
604 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed January 28, 2014

This is a property we have stayed at before. It is attached to the convention center so if you are at an event there you can't beat the location. It is also close to Silicon Valley as well as Great America if traveling with the kids.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lanzmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
139 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 26, 2014

I couldn't really fault the hotel, the rooms were great and quiet, the facilities were good and I actually made use of the swimming pool (due to jet lag), the bar area was in the lobby and lacked atmosphere, but given that it was predominantly for business use this was to be expected

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monza, Italy
Level 6 Contributor
264 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed January 14, 2014

The Hyatt Regency is directly connected to the Santa Clara Convention centre via a bridge on the mezzanine floor and as such is ideally located for anybody visiting any big event there.

The lobby is large and attractive with its bar in the middle serving good beers and tasty snacks.

There is an outdoor terrace with many tables, sun shades and a pool. Even end of October it was lovely to sit there for a break.

Rooms are spacious and very confortable, large bed, clean, everything perfect.

JUST STAY AWAY FROM ROOMS #23 AND 25 ON EVERY FLOOR!!!!! They are next to the elevators (cannot remember if main client elevators or internal ones for supplies) and you will not sleep even ten minutes.

I was initially in room 1223 and could not sleep at all. The following morning I asked immediately to change room as far as possible from 1223 and I got 1243, which was perfect. Some colleagues of mine were in 1425 and 1323 and they had exactly the very same problem as me and they also asked for a change.

At the front desk the staff is very friendly and helped with the change. If so many customers are complaining, why using these rooms at all, given that they DO KNOW that customers will not sleep well? This is not professional, those rooms shall be banned even in overbooking mode as respect to customers. I do not appreciate such operating mode.

Room Tip: Stay away from rooms #23 and 25 on every floor else you won't sleep due to the very noisy elevat...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AGall0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
Reviewed January 8, 2014

Very nice room, internet worked well. There is (or was) a unique series of exhibits about Alcatraz in the lobby - including a prison cell! Parking is free, and the hotel is not far from Great America Theme Park and also near commuter train lines.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherwood1138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Santa Clara, responded to this review, January 16, 2014
Good Evening Sherwood1138,

Thank you for taking the time to share your experience at the Hyatt Regency Santa Clara. We are so happy you chose our location for your travels. Thank you for recommending our location to others, because your recommendations are our biggest compliment. We can't wait to welcome you back on your next trip to Santa Clara.

Warm regards,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 7, 2014 via mobile

Stayed here for a week in Dec, loved it! Everyone was nice guy that helped with luggage, car park, front desk, everyone was helpful and courteous! Rooms were spacious, clean, and perfect for family traveling with 3 kids! Location was excellent for where I wanted to go right in the middle, didn't have to travel far for anything! Overall a great experience, got a great deal in the price when I prepaid!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Santa Clara, responded to this review, January 16, 2014
Greetings Rana K,

Thank you for taking the time to share your feedback from your most recent stay at the Hyatt Regency Santa Clara. We are so thrilled you found our location to suit you best and our team members did an excellent job on providing you with the best service. We will be sure to honor them for this and we cannot wait to welcome you back on your next trip to Santa Clara.

Safe Travels,

Drew D.-Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Santa Clara

Property: Hyatt Regency Santa Clara
Address: 5101 Great America Pkwy, Santa Clara, CA 95054-1118
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Santa Clara
#5 Family Hotel in Santa Clara
#5 Romantic Hotel in Santa Clara
#5 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Santa Clara 4*
Number of rooms: 501
Official Description (provided by the hotel):
Hyatt Regency Santa Clara combines luxury and service with a premier location. Our newly renovated Santa Clara hotel accommodations feature the Hyatt Grand Bed, high-speed Internet access, deluxe amenities and sweeping views. A selection of inviting restaurants offers a variety of cuisine, from classic American to Sushi. Take advantage of extensive meeting facilities and 24-hour business center to make every stay at this Hyatt hotel in Santa Clara a success. With its unmatched service and ideal location - connected to the Convention Center, in the heart of the Silicon Valley and near the Great America Theme Park - you'll discover why we are the premier choice among Santa Clara, California hotels. ... more   less 
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Also Known As:
Hyatt Regency Santa Clara Hotel Santa Clara
Santa Clara Hyatt Regency
Hyatt Santa Clara

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