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“Not fans”
3 of 5 bubbles Review of In-N-Out Burger

In-N-Out Burger
Ranked #11 of 428 Restaurants in Santa Clara
Certificate of Excellence
Cuisines: American, Fast Food
More restaurant details
Restaurant details
Good for: Dining on a budget, Kids, Families with children
Dining options: Dinner, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Cash Only, Outdoor Seating, Parking Available, Seating, Takeout, Wheelchair Accessible
Description: At In-N-Out Burger, quality is everything. Stop by to enjoy our menu of hamburgers, cheeseburgers, french fries and shakes. In-N-Out makes fast food the old fashioned way.
GRANGER
Level Contributor
113 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Not fans”
3 of 5 bubbles Reviewed June 24, 2014

People in California rave about this chain. We don't know why. This is the second trip to CA when we have tried this chain. Considering the fact that all this place does is 3 versions of burgers, fries and shakes, we couldn't understand why it took 20 minutes to get our food. We are used to 5 minutes or less at a place that does burgers, chicken, fish, salads and an entire menu of frozen custard creations: Culver's. And your food is brought to your table. It was so noisy at In-N-Out that it was a stretch to hear when they called your number. Ordering was also a challenge between the noise and trying to get the person to understand what we wanted on our burgers. There was nothing special about their fries. The burgers were la la. My son and I spent the whole meal making comparisons to the restaurant described above! To echo the review of "EPMom4", it is too bad CA doesn't have Culver's.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank SueBee46530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Visitor rating
    34
    30
    17
    4
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Eugene, OR
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“I don't understand”
3 of 5 bubbles Reviewed May 13, 2014

My burger was O.K., but I really don't get why this chain has such a cult following by folks outside of its area.

Visited April 2014
Helpful?
Thank FishingPastor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
127 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Best Burger ever”
5 of 5 bubbles Reviewed April 15, 2014

Forget any other Burger restaurant and try this one. Just amazing what they deliver. I will be back whenever I visit Santa Clara.

Visited March 2014
Helpful?
Thank noble1248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden Prairie, Minnesota
Level Contributor
62 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“What's all the fuss?”
3 of 5 bubbles Reviewed April 7, 2014

As we were visiting CA and don't live here, this was our first (and most likely last) visit to In-N-Out Burger. With all the rave reviews I had read online, I was expecting something outstanding. What we got was 1) a very long wait for 2) very average burgers and fries. We ate here around midnight, so surprisingly even though it was not busy (there were one or two orders ahead of us at the counter) we had to wait nearly 10 minutes (or more!) to get three burgers and one order of fries. There were at least five or six staff, and all they make is burgers and fries, so what was the delay?! Shocking. What was really sad that the gentleman who ordered about the same time that we did didn't get his order until we were almost done eating our meal!

Staff were very nice. Bathroom was clean enough.

Too bad CA doesn't have Culver's.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank EPMom4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
70 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Excellent as always!!!”
5 of 5 bubbles Reviewed March 31, 2014

This is a stand-out In-N-Out location; the staff seems to care and the food is always well prepared.

Visited March 2014
Helpful?
Thank AscentGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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