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Hilton Santa Clara
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Reviews (1,396)
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All reviewsthe executive loungelevi stadiumla fontanatailgate partyconvention centeramusement parklight railparking lotsilicon valleygreat america theme parkfree parkingfootball gamenice roomfront desk staffking bedbusiness tripravi
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965 - 970 of 1,396 reviews
Reviewed October 8, 2013

We have stayed here before and will stay again in the future. Few hotels these day employ people that genuinely go out of their way for you. Both times we have been here we have had excellent service and the staff always makes us feel welcome. I would not only recommend this hotel to friends and family, I will make it a point to come back.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this reviewResponded October 16, 2013

Dear Gary,

What do they say? It is a lot harder to find a new customer then it is to take care of the ones you have!
Thank you for coming back. It is a great statement about the Hotel and the staff.

Erich Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2013

Excellent location for many Santa Clara to Mountainview business locations. Access to LRT is just a short minute's walk. No good restaurants within easy walking distance, if you're not willing to take the LRT. This means that breakfast is expensive (~20-30) in the hotel. Nice hotel, excellent staff. My reservation was overly pricey, though.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Aaron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this reviewResponded November 2, 2013

Dear Aaron,

The entire Santa Clara area can be a little pricey. We pride ourselves on going above and beyond to help with that price value relationship.
Location does help ease that also. We are positioned right in the middle of everything.

Erich Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

I recommend this hotel to any one who is coming into town. It was clean, luxerious, great priced, and located near attractions and concert venues. If a 49er fan, you can literally walk to the new stadium and not worry about getting lost or walking a long distance.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Felicia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed October 3, 2013

Our go to hotel when in the area. Good value and location. Love the King bed with a sofa bed room time. Works great for families with children. Executive level lounge breakfast is a great spread including eggs and meat, but a little limited on seating options. Restaurant breakfast is good, if expensive. Saw that they just added a breakfast buffet which might make it a better deal.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

THis is a good quality Hilton that is clearly paying attention to details and is very convenient location for access to Great America (easy walking distance) and the Santa Clara Convention Center (easy walking distance)
The staff are all trying extremely hard to please and engage.

The gym is lacking for a property that size it was disappointing to have no weight equipment aside for some free weights. THe aerobic equipment is woefully inadequate for demand and I watched a string of folks arrive to find all the machines occupied (only 2 treadmills, alongside bikes etc)
Management said they had heard this before and were looking to expand - the sooner the better

The executive floor was nice and the lounge staff attentive - there was some problems with the coffee machine that really should be easy to fix (buy a new machine or two)
Otherwise it was well equipped and not too busy.

When the new stadium opens this will be a great location as that is walking distance too

Room Tip: Higher floor facing the theme park and new stadium was quiet and provided a pleasant view of these amenities adn the mountains in the background
  • Stayed: October 2013, traveled on business
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Thank DrNic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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