We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Silicon Valley Hilton” 4 of 5 bubbles
Review of Hilton Santa Clara

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hilton Santa Clara
Ranked #1 of 32 Hotels in Santa Clara
Certificate of Excellence
Scottsdale, Arizona, United States
2 reviews
“Silicon Valley Hilton”
4 of 5 bubbles Reviewed April 22, 2013

Staff was very friendly and helpful. Room was clean and quiet. Bed was very comfortable. I was in town for business but would also recommend the hotel for personal trips as well. The hotel is very conveniently located across from the Santa Clara Convention Center.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lenora H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,195 reviews from our community

Traveler rating
    567
    396
    142
    51
    39
See reviews for
278
171
93
547
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Johannesburg, South Africa
1 review
5 of 5 bubbles Reviewed April 22, 2013

Just what you need on a week-long business trip to San Jose - This is my 3rd stay at the Hilton Santa Clara and each time the good service only seems to be getting better. I really had a good time and received very friendly and personal service during my stay.

I also noticed an improvement in the wireless service which is quite important for me as I always need to be online.

Looking forward to my next stay at the Hilton Santa Clara

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mahassim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 21, 2013

Great location, 15 minutes from SJC airport. Great America amusement park, 2 VTA light rail stops, and the Santa Clara convention center are in walking distance.

I stayed on the executive floor(8th floor), this granted me access to the executive lounge also located on the 8th floor. Breakfast was served in the morning as well as hors d'oeuvres in the evening. The quality of both was quite good.

The staff was extremely friendly. I only had one issue during my stay. The AC in the room was very loud and prevented me from getting a good nights sleep on the first night. I notified the front desk. The promptly send a repair man, he explained that it was an ongoing problem in some rooms. He called the front desk himself and requested a new room for me. I was switched with no hassle.

The highpoint of my stay was LLoyd, one of the bartenders in their La Fontana restaurant. He was excellent, courteous, helpful, a true gentleman and best of all he mixed some great drinks. Even when some customers were rude and unpleasant he kept smiling. If you stay here ask for him he'll take good care of you.

The rate of $225 a night was somewhat high, if my employer wasn't paying for it I'm not sure I would have paid that much. All in all a great stay.

  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SupaTrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed April 10, 2013

We planned a lat minute one night trip to San Jose to see a college baseball team play. We have stayed at other properties closer to San Jose Muni, but decided to take a chance on the Santa Clara Hilton.
We could not have made a better decision. From the moment we walked in, we were greeted with smiles and offers for help with anything we needed.
Dee who took care of us at the front desk was marvelous. We are Hilton Honors members, only silver status( we vary where we stay) but you would have thought we were Diamond level guests.
We were even upgraded to a junior suite! The room was very spacious and well equipped-GREAT size bath towels.
We got nervous later that evening when busloads of teens showed up but you would have never known they were even there that evening.
The pool and jacuzzi area is small but well supplied with towels even in the evening!.
Only drawback-minor- it would be nice if the Starbucks in the lobby took Starbucks gift cards.
We will definitely stay here again and often as we will be going down to SJ a lot for baseball.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dgl20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, April 11, 2013
Thank you for your wonderful comments concerning your stay. I am especially proud when a team members name is mentioned. It was a busy weekend with the hotel being sold out but we do everything we can to ensure the hotels stays quiet and enjoyable for everyone.

Thank you again,

Erich Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed April 7, 2013

We booked a room here for 3 nights during March. As Hilton Honor Silver, we got a nice rook at floor 7 which is the hhonor floor. The room was spacious including a large King overlooking the Great America / Tasman junction. WE booked directly through the hotel so we chose the option of wi-fi and breakfast included which both were cost effective.

The breakfast is served a la cart where I found it to be less desired then a buffet option as in Embassy Suites, but thus was a minor. The service, facilities and room were high class. Definitely recommended for stay in Santa Clara area.

Room Tip: Book the rooms directly through the Hilton web site for more booking options and savings. The area...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fun-trvl64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, April 11, 2013
It is the little things that add up to a great stay. It sounds like we nailed some and missed some with your stay.
Our goal is to go one step beyond what is expected not just meet the customers expectations.
I do hope we get a chance to take care of you again.

Erich Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
santa rosa, United States
1 review
5 of 5 bubbles Reviewed April 7, 2013

We arrived Friday afternoon. 4 women. Check in was easy. The gentleman that helped us with our luggage was awesome. his name was Jose. We tried to tip him but he suggested doing this survey. All the staff was awesome. I went across the street to the neighboring hotel to see a friend in a room. Your rooms are 200% better. Thank you. I will stay Hilton wherever I go. Can I work there?

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

I stayed only one night here, arriving at almost midnight and departing early morning for a flight. Everything worked well, and is of good quality.

The check-in staff was polite and professional, and also extremely efficient. The room was spacious, clean, and comfortable. The hotel is also right across the road from the convention center. While I wasn't going to the convention, I would imagine that the location would be highly suitable for others.

  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Awesom_Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, April 11, 2013
The staff was efficient and friendly. I will take that any day of the week!
We are number one in our market with trip Advisor because of our team!

Thank you,

Erich Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Clara hotels
0.2 mi away
Hyatt Regency Santa Clara
Hyatt Regency Santa Clara
#2 of 32 in Santa Clara
4.0 of 5 bubbles 1,180 reviews
1.3 mi away
Embassy Suites by Hilton Hotel Santa Clara
0.8 mi away
Santa Clara Marriott
Santa Clara Marriott
#6 of 32 in Santa Clara
4.0 of 5 bubbles 676 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
HYATT House Santa Clara
HYATT House Santa Clara
#3 of 32 in Santa Clara
4.0 of 5 bubbles 414 reviews
0.8 mi away
Avatar Hotel, a Joie de Vivre hotel
1.5 mi away
Biltmore Hotel & Suites
Biltmore Hotel & Suites
#10 of 32 in Santa Clara
3.5 of 5 bubbles 486 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Santa Clara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Santa Clara

Property: Hilton Santa Clara
Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Orbitz so you can book your Hilton Santa Clara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing