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“Wonderful Event”
Review of Hilton Santa Clara

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Hilton Santa Clara
Ranked #1 of 32 Hotels in Santa Clara
Certificate of Excellence
Los Angeles, California, United States
1 review
“Wonderful Event”
Reviewed March 21, 2013

I want to compliment the Hilton Santa Clara team for excellent service. We hosted an event for 40 people. The food was very good and our event went on without a hitch.

We look forward to hosting another event here in the future.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 22, 2013
We appreciate your trust and confidence in letting the Hilton Santa Clara host your event.
I am so pleased that it went well. I was excited to here that you will be coming back.

Thank you so much for the business.

Erich L. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Dubai, United Arab Emirates
Level 5 Contributor
69 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed March 17, 2013 via mobile

Spent one night here on a business trip in March 2013. Checked in close to midnight and the reception was very efficient in ensuring I had my room in the shortest time possible...room is above average , good bedding though smallish shower. Breakfast selection is excellent and value for money...no free wifi though.

Stayed March 2013, traveled on business
Helpful?
Thank simbaonsafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 19, 2013
We agree the Hilton Santa Clara Hotel is good business hotel.
Just the right size for a personal experience, you don’t feel like you are in a "Factory Hotel"
I am pleased you like the breakfast selection; it is a nice broad menu. It even has a great selection of healthy items.

Thank you for staying with us.

Erich L. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF
Level 6 Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 17, 2013

I typically try to stay here when I need a stop in the sj area. Very central from things in downtown to palo alto to milpitas. Not a lot of food around here within walking until prob when the stadium is built. On the pricier side but kept well.

Stayed March 2013
Helpful?
Thank jf005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 19, 2013
We like to say we are located on the corner of Main and Everything here in Santa Clara.
The Hotel is next to the Stadium, the Convention Center and Great America Theme Park. Throw in that we are a stones throw form so many Silicon Valley companies it only gets better.

Please you like the location and thanks for staying with us.

Erich L. Smith
General Manager
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Tonbridge, United Kingdom
Level 5 Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 15, 2013

This hotel is going to be exceptionally busy when the new 49ers stadium is completed next door. It is already quite busy owing to its position near several of Silicon Valley's biggest companies. So its quite nice to see that the levels of quality and service don't suffer under the sheer weight of numbers.

Room was excellent with an empty fridge in place of an expensive minibar which was a massive boon. If you didn't fancy driving to the nearest supermarket then the hotel had a small shop hidden behind check in where you could get your snack food and beverages! Room and hotel were very well attended and clean. Bed was quite comfortable.

The hotel restaurant was excellent and I can reccomend the fitness toast for breakfast and the fillet mignon with fries and a pint of fat tire for dinner. The gym was small but well equipped and the hotel had their staff fix any issues with the equipment very quickly.

In all excellent. Would stay at again.

Room Tip: The road on the southern and western sides tends to be quiet so not really much difference. Also the...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prestwickuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 19, 2013
I love the Fitness Toast also! It’s nice to be able to travel and know there are some healthy options on a menu.
The little gift shop has a great selection including microwavable meals that can be prepared right there.
You are right we are going to get even busier being right next to the new 49ner stadium. It’s very exciting.
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Oslo, Norway
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 12, 2013

This is my 5th stay at Hilton Santa Clara and I am always satisfied with the personnel, service, friendliness, gym, room and the breakfast. A for me short travel to the office makes my stay good without stressing. I hereby recommend this hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vidar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 13, 2013
We can’t wait until your 6th stay! We appreciate your commitment to the Hilton Brand and the Hilton Santa Clara!

Thank you,

Erich L. Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
2 reviews
Reviewed March 10, 2013

Facilities are very good. Loved the bed - sleep quality was fantastic. Spent most of the leisure time in the evening at Concierge room. Good snack selection. Would like to mention Ravi at the concierge. She was exceptional in her service - very friendly, courteous and professional. Couldn't get to use gym or pool this time but am looking forward to stay here again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SKumar001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 12, 2013
I agree Ravi is excellent. We have been receiving some wonderful comments on her from our guests. Thank you so much for your kind words. The Club Level Lounge is a great way to spend some down time and relax. We look forward to your return.

Erich L. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
In de buurt van Leiden
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 8, 2013

This is a fine business hotel with a very friendly staff.

Facilities are good, although the gym is a bit small. Rooms are spacious, although the use of the colour brown and beige kind of hurt my European eyes.

The bathroom however, appears rather dated and the shower is simply too low to shower comfortably.

Price seems to be a bit steep, but I had a very nice time anyway.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renald B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, March 12, 2013
Thank you for your review. We realize that during the business week the Santa Clara market is not one of the less expensive areas to stay. We pride our selves on driving value with excellent service and through the quality of our products, be it room service or linen. I am pleased that you liked the hotel and thought the staff was friendly. I hope you will return.

Erich L. Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Clara

Property: Hilton Santa Clara
Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara

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