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“If you are traveling with a pet, it's a welcome sight.” 4 of 5 stars
Review of The Fess Parker - A Doubletree by Hilton Resort

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The Fess Parker - A Doubletree by Hilton Resort
Ranked #27 of 52 Hotels in Santa Barbara
Palm Springs, California
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“If you are traveling with a pet, it's a welcome sight.”
4 of 5 stars Reviewed August 22, 2013

We pass through Santa Barbara at least twice a year with our dog and every time I think I can find something as nice that is cheaper or something nicer for the same money. We always wind up back at the Fess Parker. It's pretty corporate, the rooms definitely showing some wear, and better than Average but NOT Very Good.

Room Tip: We like the one story building at the north end by the tennis courts. Quiet and we can slip out for...
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Mks323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,796 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (555)
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English first
Peoria AZ, United States
1 review
4 of 5 stars Reviewed August 22, 2013

Stay was just as pleasant as last year. We were so glad we brought our Puggle because we could take her almost everywhere. Our walks on the beach were wondeful. The restaurants where we dined were great and also dog friendly. The only bad experiene was at the massage ar

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Valerie M. C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penfield, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 20, 2013

One word review....filthy.
It made the total lack of service unimportant.
So overpriced for the disgusting condition of this property.

Pool too small. Many people couldnt even get a lounge chair.

We were there with three other couples. None of us would ever return.

Room Tip: Stay elsewhere.
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  • Stayed July 2013, traveled with friends
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, August 21, 2013
I was so sorry to read your review and very disappointed that we failed to meet your expectations! I wish I had known about this while you were here. I would have done everything in my power to ensure your stay was as enjoyable as possible. A major renovation of our guestrooms and cooridors begins next month and even though we are excited about this I realize it does nothing to make up for the disappointment with your recent stay. I hope you will reconsider and return after the renovation is done and give us another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 19, 2013

I felt I had to give another view sine so many negatives keep appreaing at the moment. We stayed in the hotel for one night only, and didnt eat there. However check in was very pleasant (we got free cookies) and the room was nice, large and clean. The pool bar had closed when we got there but a very nice chap asked us what we wanted, radioed our order through and in 5 minutes beers and soft drinks were brought to the poolside. Agree the location is not ideal for town - a good 20+ minutes walk, but based on our limited stay I would definitely go back.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank robertsofthenorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, August 20, 2013
Thank you for taking the time to provide us with feedback regarding your stay. I was very pleased to learn that you enjoyed your spacious guestroom and that our team members assisted you at the pool. We look forward to welcoming you back and hope that it will be soon. When you return, our front desk team or concierge will be happy to provide you with the Santa Barbara trolley schedule. It is a very convenient mode of transportation from the resort to the harbor and downtown areas. Again, thank you for your very kind remarks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 18, 2013

Expensive for the facilities and the rooms were a bit tired.

Poor beach location. Far better off driving ten mins down the coast.

A massive and so impersonal hotel but with friendly staff.

An average breakfast buffet each day

Underwhelming overall given the cost. Will not return or recommend to others.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank GregHongKong16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 18, 2013

A wonderful hotel and a perfect position only spoilt by a very rude and unhelpful lady on reception on checkout. For the size of hotel the pool area is very small and crowded particularly on a good day! We would certainly return.
David
August 2013

Room Tip: All rooms look good, just depends how much you want to pay
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 17, 2013 via mobile

Arrived at 4:00PM. We were told we had been upgraded to a Jr. Suite but the room was not yet ready. Half hour later we were told the room would not be ready for an hour to an hour and a half. At about $500 per night this is just not OK. They ended up giving us a smaller room with views of the railroad tracks and the parking lot. The rooms feel very dated, and a lot like a Hampton Inn. I would not recommend this hotel to anyone. Very poor value and shoddy service. Arrive with low expectations and you may be fine.

  • Stayed August 2013
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Gdmack2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mlavine, General Manager at The Fess Parker - A Doubletree by Hilton Resort, responded to this review, August 20, 2013
I’m very sorry to hear that you did not have a pleasant experience at our hotel. Guest satisfaction is extremely important to us and we apologize for letting you down. I will be sure to keep your feedback in mind as we're always working to improve our overall guest experience. We do want you to know that a major renovation of all guestrooms and hallways will begin next month. Though we are excited and looking forward to the completion of this project at the end of the year it does not make up for the disappointment of your recent stay. We thank you for taking the time to share your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fess Parker - A Doubletree by Hilton Resort

Property: The Fess Parker - A Doubletree by Hilton Resort
Address: 633 East Cabrillo Boulevard, Santa Barbara, CA 93103-3611
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Santa Barbara
#7 On the Beach Hotel in Santa Barbara
#9 Luxury Hotel in Santa Barbara
#10 Business Hotel in Santa Barbara
#25 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Fess Parker - A Doubletree by Hilton Resort 4*
Number of rooms: 360
Official Description (provided by the hotel):
The Fess Parker - A Doubletree by Hilton Resort is steps from the beach and convenient to Santa Barbara's waterfront and downtown. Oversized rooms all feature balconies or patios; families and pets are warmly welcomed. Amenities include a year round heated Olympic sized pool, Spa, fitness center, salon, tennis courts, bike rentals, putting green, shuffle board, weekend wine tasting, 2 restaurants, ocean-view bar and 24 acres of grounds. Complimentary airport/Amtrak shuttle service available daily. ... more   less 
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Also Known As:
Fess Parker`s Doubletree Hotel Santa Barbara
Doubletree Santa Barbara
Doubletree Fess Parkers
Fess Parkers Doubletree Resort

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