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“Horrific Service” 1 of 5 bubbles
Review of Cabrillo Inn at the Beach

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Cabrillo Inn at the Beach
Ranked #43 of 51 Hotels in Santa Barbara
Los Angeles
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Horrific Service”
1 of 5 bubbles Reviewed August 1, 2006

Booking a reservation at this hotel was a nightmare, and the manager - Victor actually yelled at me when we tried to confirm the reservation because we didn't have our confirmation readily available. Then they lost our reservation after confirming it twice. If you stay here make sure you get a faxed or emailed confirmation.

  • Stayed August 2006, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank joesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 reviews from our community

Traveler rating
    59
    130
    75
    36
    38
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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  • English first
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English first
A TripAdvisor Member
1 of 5 bubbles Reviewed June 23, 2006

We spent the weekend at The Santa Barabara Inn. Our bedspread had dried blood on it. The bed was very uncomfortable. When we told the owner about the blood stain, he said he was sorry and will tell the maids about it, I will never ever recommend this hotel to anybody. 1st of all, it wasn't cheap $189/night and 2nd of all they're not so friendly there either. The owner even promised that our next stay will be free in which we never received a credit voucher that the owner said he was going to mail. He also try to rip us off on the charges we payed cash and then he charged my card for our stay, when he claimed to have canceled my credit card. TOTAL RIP OFF!!!

  • Stayed May 2006
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Santa Barbara hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed May 1, 2006

The service was great, the room was large and location wonderful. I enjoyed the room it was fresh and comfortable. The front desk staff was always available when we nneeded them. The best was the price low enough to enjoy nice restaurants during our stay.

  • Stayed April 2006
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Delaware
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed October 27, 2005

Date: October 28, 2005
Reviewer: Delaware Traveler

This is an older, basic motel with two pools and a great location. They appear to be working on some updating. We arrived early to find the room cleaned and ready with a fan already blowing. The fan was a welcome addition as the weather had turned warm and there was no A/C or back windows for cross ventillation. Closing the sliding door to the room at night was a problem with only a small, screened window for cool air. The room/bath was small but doable. No hair dryer. No real problem with noise other than occassionally hearing children running overhead in the early morning. The motel is located on the main waterside strip right across from the bay and its long walkway. Larger, more expensive, lodgings are lined up all the way down the road.

The continental breakfast was basic with a variety of rolls/pastries, juices, and coffee.

If I visit the area again, I might take the next step up for a little more luxury.

  • Stayed September 2005
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DERetired
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skelmersdale, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed September 28, 2005

Definatly paying for the location. Room was old & needed updating. Huge gap under the front door. One swimming pool was going green & very dirty other was heated very nice but be warned of the steep drop if you go with children. Says the water level is 4ft my husband in 5'8" & it came up to his chin then just drops awat to 8ft. Wouldnt use the hotel again would find somewhere else.

  • Stayed September 2005
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank madmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed September 4, 2005

We stayed at the Cabrillo Inn last month. We had read the reviews before booking the hotel but nobody had mentioned how terrible these accomodations were. The was no air conditioning in the room. When we asked the front desk about this and why we were not told about it upon booking our room, they said it was something that they do not advertise. There was an old fan left in the room instead. Our bedspread had dried blood on it. The decor of the room was early 70s. The bed was very uncomfortable. We had paid for "an ocean view" but our view was obstructed and the room was very small. The pools were covered and not available for swimming. This hotel is definitely not worth $209 dollars per night! You are definitely paying for the location. We felt completely ripped off.

Also all amenities that we were used to from a moderate priced hotel (i.e. coffee pot, iron, hair dryer, etc.) were not available here. The front desk did have irons to lend out but it was hard to find a functioning one.

The hotel needs to be renovated. Do yourself a favor and avoid the immense disappointment we felt and stay some where else.

  • Stayed August 2005
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed June 5, 2005

I stayed here for five days and chose the location because it was relatively close to the Biltmore where I had a business conference to go to and it was one of our cheaper options. You are definitely paying for the location at the Cabrillo Inn.

I witnessed the man at the office being very rude and condescending to a guest that spoke broken English. The power kept going out in all but one of the outlets in my room, even when I only had one appliance on. The walls are paper thin - I could hear someone snoring in the next room on Sunday morning. I will not be staying at the Cabrillo Inn at next year's conference. But if you're looking for a cheap(er) option right by the beach, and can tolerate some short-comings, then it might work for you.

  • Stayed June 2005, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank erika_0720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cabrillo Inn at the Beach

Property: Cabrillo Inn at the Beach
Address: 931 East Cabrillo Boulevard, Santa Barbara, CA 93103
Location: United States > California > Santa Barbara
Amenities:
Beach Room Service Swimming Pool
Hotel Style:
#14 On the Beach Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Number of rooms: 43
Reservation Options:
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Also Known As:
Cabrillo Inn At The Beach Hotel Santa Barbara
Cabrillo Hotel Santa Barbara
Cabrillo Motel Santa Barbara

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