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“Lovely hotel”

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Best Western Plus Encina Lodge & Suites
Ranked #11 of 52 Hotels in Santa Barbara
Certificate of Excellence
Worcester
Level 3 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lovely hotel”
Reviewed September 5, 2013

This was a great place to stay in Santa Barbara.
We had a suite which was really well appointed and comfortable.
We had a happy hour drink followed by a dip in the pool!
The staff were excellent and the on-site restaurant was amazing!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank farts_fo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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783 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
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  • Danish first
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English first
Yreka, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

My family of six stayed in one of the two bedroom apartments. Better than being at home! We stay here every summer, and absolutely love it! It has a complete kitchen with all the amenities. The pool is nice, near the aviary. The on-site restaurant has excellent food and service, and also offers room service.

Room Tip: The upstairs balcony rooms have great views.
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank nylorac52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol W, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, September 7, 2013
Thank you for your review; so happy you visit us every summer and hope you keep the tradition next year….
We appreciate your kind comments of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sonora, California
1 review
Reviewed September 1, 2013

We made reservations to stay only one Saturday night at the height of the summer season in August. After our plans unexpectedly changed, we called on Friday morning to add Friday night to our reservation. Our request to add a last minute night was granted with the caveat that we might have to change rooms for each night. After some great juggling by Helen Beanland, we drove into the hotel after 11:00 pm with the well received news that we could stay in the same great room both nights. Encina has definitely earned our repeat business!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aptos, United States
1 review
Reviewed August 27, 2013

Having stayed at this hotel before, I was surprised at how dirty the couch was and that there were bugs in the upper bathroom...dead ones all over the floor and one live one crawling. Also, the beds were very hard airbeds which were not comfortable. It's too bad because the location is good.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol W, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, September 3, 2013
Dear Susan P,

First off we would like to say how horribly sorry we are that this was what you had encountered during your stay. We have taken the initiative to take this experience and have all rooms in the hotel professionally inspected to ensure that this is not something that happens again. We sincerely hope you will allow us the chance to show you the level of service and more importantly, the level of cleanliness that our hotel operates at. We take the utmost pride in our cleaning staff and always want to represent our hotel to all our guests in the best manner possible. We hope that in the future you will come back to visit us and be assured that this incident was an isolated one and not indicative of our normal level of cleanliness. Thank you for taking the time to leave us this feedback as we take it very seriously and use it to continue to better our process and awareness.

Best Regards, Carol Wolford
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 25, 2013 via mobile

From what I've seen Best Western seems to really vary by location and I thought this Best Western was cute. It's an older hotel and it does show it's age but it seems to be well maintained. Our room was clean and the bed was comfortable. Staff was friendly. The decor was not like anything I have seen at any other Best Western but it was cute. I thought it was a good price for Santa Barbara but the hotel is a bit away from things in a residential neighborhood. I would stay here again.

  • Stayed February 2013
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    • Service
Helpful?
1 Thank Winchester99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol W, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, September 3, 2013
We do appreciate your review of our hotel; and thank you for being our recent guest. I like to say we have a bed and breakfast ambience; so guests know we are a quaint hotel. Hope you come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 20, 2013

A very nice, clean, and well appointed hotel run by a caring and attentive staff. The cost was amazingly low considering that it is in Santa Barbara. The location was freeway convenient and in a quiet neighborhood. There were many amenities available which surprised us. A restaurant, spa/massage room in addition to the pool.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 994phillipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol W, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, August 22, 2013
Thank you for your wonderful review of our hotel; we are pleased you enjoyed your recent visit with us. We do hope you will come see us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, United States
1 review
Reviewed August 5, 2013

We stayed here due to the proximity to the hospital, but found it to be a wonderful vacation spot. My kids played in the pool all day. It is quiet, the staff is friendly, and the food at the restaurant is surprisingly very good. My kids and I loved it! It is a little off the beaten track for SB, but you can get anywhere you need to go via car quite quickly. Adults could easily walk to downtown, but I am not sure I would do it with my kids (ages 5 & 7).

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Edward & Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol W, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, August 10, 2013
Thank you so much for your kind comments; we are happy you enjoyed your visit with us; and will surely look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Encina Lodge & Suites

Property: Best Western Plus Encina Lodge & Suites
Address: 2220 Bath St, Santa Barbara, CA 93105-4322 (Formerly Best Western Plus Encina Lodge & Suites)
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Business Hotel in Santa Barbara
#14 Family Hotel in Santa Barbara
#20 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Plus Encina Lodge & Suites 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
Tucked away on a quiet residential street lined with turn-of-the-century homes, the BEST WESTERN PLUS Encina Lodge & Suites in Santa Barbara offers all the amenities of a small luxury hotel with the charm of a bed and breakfast inn. Relax by the garden pool, enjoy the aviary, book a massage, or simply unwind on your own private patio or balcony. Ideal for extended stays or family vacations, Encina Lodge offers a variety of accommodations, including guest rooms, suites, and apartments. Quilted bedding and floral accents lend the rooms their quaint country charm. Many of the units have full kitchens; plus Las Aves Café is open daily for breakfast, lunch, and dinner with room service available.Located in midtown, the hotel is adjacent to Sansum-Santa Barbara Medical Foundation Clinic and Cottage Hospital, and is just minutes from historic downtown, the Red-Tile Walking Tour, Mission Santa Barbara, golf courses, beaches, wineries, and more. ... more   less 
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Also Known As:
Best Western Plus Encina Hotel Santa Barbara
Best Western Encina Hotel
Best Western Santa Barbara
Santa Barbara Best Western

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