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“Wonderful place to stay”

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Best Western Plus Encina Lodge & Suites
Ranked #14 of 52 Hotels in Santa Barbara
Certificate of Excellence
Westchester, California, USA
Level 4 Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Wonderful place to stay”
Reviewed January 7, 2013

We came up to SB from LA for one night to visit the missions, and got VERY lucky finding this place. Very quaint hotel, nice and friendly staff, great room (although a little run down), and perfect location.

-Very comfortable beds
-Generous room size
-Ample parking
-Restaurant on site was excellent
-They even give you bottled water, candies, and a pack of cookies!

Would absolutely stay here again....in fact, we will make this place our priority.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LovedaCaribbean2920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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804 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
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English first
East Moline, Illinois
Level 6 Contributor
103 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 2, 2013

This very clean, neat motel is in a quiet part of town; we had a suite and used the kitchen (stocked with plates, cookware, utinsels etc.). Everything was in working order and it really felt like home to us. Beds were very comfortable. Hated to leave! It is near a hospital and a short drive to the main shopping area of Santa Barbara. It has a restaurant on site, but we did not use it.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LBWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level 6 Contributor
172 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed December 28, 2012

We just stayed the few days before Christmas and had a very good experience. It rained alot and made the front door stick a bit but immediate assistance from both Ramon at the desk and Francisco in maintenance got the whole thing straightened out pronto! Nice room, very comfortable beds and easy access to State street was just the ticket. It is too far to walk, I had wanted to leave the car and just go, but it is pretty far north of the main action by about 6 blocks. Even with the holiday crowds, parking was not an issue in the public lots. A very nice stay and we would stay here again!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WhyteWind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stockton, CA
Level 5 Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed December 2, 2012

We stayed one night at the Best Western Plus Encina Lodge & Suites. We had a voucher for a free night at any Best Western and choose Santa Barbara since we had been wanting to visit again. We decided to stay at the Encina Lodge & suites based on other reviews.

The motel was nice. We did not use the pool or spa, but they looked nice. Our room was on the 2nd floor, above the restaurant, and there were only tiled stairs to get to our floor. This was a bit of an issue for us as it was raining and our daughter has some mobility issues. If I had known about the stairs, I would have requested a first floor room.

Our room was dated, but clean. The beds were comfortable. I know that others think that they are rock hard, but ours were not. I guess we lucked out and got good beds in our room. The bathroom was older tile, but it was in great shape. There was a recliner in our room, which was a first for us at an hotel. One of the walls were covered in mirrors (???) and the rest of the walls were wallpapered. Everything was in good working order.

The staff were very friendly. My daughter loved the gift shop and purchased a few small items. They had coffee hot and ready when we arrived in the lobby. The bath products were Crabtree & Evelyn. Nice.

Now onto the restaurant. It was horrible. We waited over 45 minutes after ordering our food for it's arrival. It was pathetic. The servers were never in the dining room, but with only 2 tables being used, I guess that they felt that they could all stand around the bar and talk. As we only ordered breakfast- eggs, pancakes, bacon and fruit- we expected it to come out in a timely manor. It did not! And, it was not good when it did come out! The fruit was moldy. The pancakes were tiny and not very good. The eggs were pitifully small (it said eggs, but seemed to be part of an egg on each of our plates). The bacon was good. Our bill, with no drinks, was $50. I am certain that our meals cost the restaurant no more than $3. I think that they had more cost in their linens than our food.

Next time that we visit Santa Barbara, we are most likely going to stay at another hotel, based largely on the restaurant. It is sad, since we were told when we arrived that the restaurant was not owned by the hotel, but when that is your only on site breakfast option, we will pick elsewhere.

Room Tip: I am not usually a fan of first floor rooms, but if you don't want to lug your luggage up outsid...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westlake Village, California
Level 6 Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 12, 2012 via mobile

This was our first stay at this hotel. We visit SB often (almost monthly). We use our car while there so we always stay away from the beach, shopping...so we can afford to buy good wine on our trips:)

This hotel was clean, spacious, very accommodating. Parking was fine, check in/out quick and friendly. Fruit/candy in the room. Nice shampoo/etc.

We ate at the restaurant across the parking lot for breakfast...I didn't care for the service or the food. If we stay at this hotel again we won't eat at the on site restaurant....although I love the outdoor aviary...beautiful, clean...I'm partial to zebra finches so I enjoyed watching them.

Nice pool, jacuzzi although we didn't use...
Oh..although we were extremely happy with our stay...request to not stay in 236..under stairs and is quite noisy with late check ins and early check outs..lots of banging suitcases and stomping throughout the night...

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gamyleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burbank, California, United States
1 review
Reviewed November 11, 2012

Very nice clean hotel.
Great for short trips to Santa Barbara.
Convenient location and AMAZINGLY FRIENDLY STAFF!
I would definitely recommend this hotel to everyone who wants to get a good value for money spent

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 10, 2012

Staying here now, and room 217 has the hardest bed I've ever had the displeasure of using. If there was more bedding I would have just slept on the floor last night, at least there would have been lots of room. Oh wait, not really because this room is tiny. I think I have the runt room- double bed and tiny space. Not a great deal for $200 in November!

The front desk was rude yesterday evening about it all, but really helpful this morning. When I booked, they did tell me the bed was small (full size, but seems even smaller than that) so I can't fault them, but you should know- small means small.

Might get to move rooms (booked up) or get extra padding. At least the front desk acknowledged that the beds are hard and lots of people don't like them. Thank you for not telling me I'm crazy!

The rest of the property seems nice- quite, easy parking, big pool, close to the freeway and downtown (but you can't walk to downtown) Certainly not high style, but a good economy hotel, if the bed was sleepable!!! I call this average to a bit above average if the bed was good.

Room Tip: Not room 217- tiny room, tiny, hard miserable bed.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBHotelGroup, General Manager at Best Western Plus Encina Lodge & Suites, responded to this review, November 29, 2012
Greetings Tom R.

Thank you for alerting us of your disappointment in our mattress. It is guests like you who are the hotel experts so we appreciate you allowing us the opportunity to improve our service. Please know that our staff will inspect each mattress to ensure a quality restful sleep for all our guests. We hope you accept our sincerest apologies and may visit us again so that we may show you the true meaning of our hotel experience. Warmly, Carol Wolford, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Encina Lodge & Suites

Property: Best Western Plus Encina Lodge & Suites
Address: 2220 Bath St, Santa Barbara, CA 93105-4322 (Formerly Best Western Plus Encina Lodge & Suites)
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#8 Business Hotel in Santa Barbara
#14 Family Hotel in Santa Barbara
#20 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Best Western Plus Encina Lodge & Suites 3.5*
Number of rooms: 121
Official Description (provided by the hotel):
Tucked away on a quiet residential street lined with turn-of-the-century homes, the BEST WESTERN PLUS Encina Lodge & Suites in Santa Barbara offers all the amenities of a small luxury hotel with the charm of a bed and breakfast inn. Relax by the garden pool, enjoy the aviary, book a massage, or simply unwind on your own private patio or balcony. Ideal for extended stays or family vacations, Encina Lodge offers a variety of accommodations, including guest rooms, suites, and apartments. Quilted bedding and floral accents lend the rooms their quaint country charm. Many of the units have full kitchens; plus Las Aves Café is open daily for breakfast, lunch, and dinner with room service available.Located in midtown, the hotel is adjacent to Sansum-Santa Barbara Medical Foundation Clinic and Cottage Hospital, and is just minutes from historic downtown, the Red-Tile Walking Tour, Mission Santa Barbara, golf courses, beaches, wineries, and more. ... more   less 
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Also Known As:
Best Western Plus Encina Hotel Santa Barbara
Best Western Encina Hotel
Best Western Santa Barbara
Santa Barbara Best Western

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