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Best Western Plus Pepper Tree Inn
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Reviews (1,357)
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689 - 694 of 1,357 reviews
Reviewed November 10, 2013

I stayed here for a marathon event I was running and, even though I chose this hotel because it was one of the cheaper in the area, I think it was one of the nicest. The check in staff was so helpful, even helping me arrange transpo to the event early the next morning, and in picking quality restaurants to eat at. The grounds and our room were one of the cleanest I've ever seen, and because others in my group were staying at a couple of the higher priced hotels, I got to see their places, and they weren't nearly as clean and nice. Was a great stay, can't wait to go back.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

Only stayed here for one night but wish it had been longer. Good size room, well positioned with complex. Bathroom slightly dated but very clean.

All the extras such as newspaper, coffee selection in reception, sweets, water and fruit in the room, make this an excellent hotel.

  • Stayed: October 2013, traveled with family
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Thank Gooner_and_Fudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this reviewResponded December 11, 2013

Thank you for your nice comments about your stay and the hotel. We look forward to having you as our guest for a longer stay next time you visit Santa Barbara which will enable you to better enjoy all of the amenities we offer our guests. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

The staff was fantastic, the room was clean, but the hotel is very noisy and you can hear anyone outside the door. Youngsters contributed to the noise in the hotel.Parking is limited and the internet is slow. I found the price was too high for what they offer.

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2013

We were a bit disappointed. My experience with Best Western is usually better. The rooms need a renovation. The carpets are old and the tiles have seen better times.
But all of this wouldn't be a problem if it would have felt cleaner. There were hair in the bathroom and crickets. Not the nicest experience.
We only stayed for one night on our trip north, so we didn't complain but we would choose another destination the next time we pass trough. Sorry.
The restaurant had a nice very american feeling. The diner was very nice. We didn't have breakfast there.
On the other side of the street is a Starbucks for early birds like us.

  • Stayed: November 2013, traveled with family
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Thank thorstochter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this reviewResponded December 11, 2013

I am sorry to hear of your experience regarding the cleanliness of your room. Our housekeeping staff strive to maintain superior accommodations and your experience is not a typical one. We would be pleased to have another opportunity to have you as our guest. Please consider visiting us again in the near future. Thank you

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Reviewed November 2, 2013

We stayed at this hotel for 2 nights.
Excellent hotel.The staff were so helpful and friendly .The reception staff in particular were really informative, they worked out bus routes for us when we asked about getting a cab. They also recommended restaurants to us for dinner both of these restaurants were really good.
The room was really lovely with a balcony overlooking the pool, lovely touches like free bottled water and sweets in the room.
Free secure parking and close to Highway 1.
I would highly recommend this hotel

  • Stayed: September 2013, traveled as a couple
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Thank 359Ger1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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