We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Better than expected.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Pepper Tree Inn
Ranked #19 of 52 Hotels in Santa Barbara
Certificate of Excellence
A TripAdvisor Member
1
Reviewed September 3, 2013

A blast from the past hotel, but a well maintained one. The rooms were clean as well as the pools, the front staff was on the ball and friendly, and helpful in finding stuff to do even for the day. It was quiet and reasonably priced for a trip to Santa Barbara, even on the busiest of weekends. I can't say anything about the old school diner next to it, but the extra details like q-tips in the bathroom and cleaning off the windshield before we headed off made it a pleasant stay.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,277)
There are newer reviews for Best Western Plus Pepper Tree Inn
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

663 - 669 of 1,277 reviews

Reviewed September 1, 2013

The surroundings of this hotel are just beautiful, the flowers are fantastic and the setting is so enjoyable. rooms great, service great, love this Hotel! The restaurant on the grounds has super food, home made and very clean restaurant too. I can only say one negative, and it would be nice if there was some food available in the mornings for breakfast if you do not have time to sit down and eat. Something you could take with you on the go. other than that, love this place!

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank TYLERJOE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

This is a good hotel with helpful staff. It is very handing when you have a car as you park outside your room. The rooms are arranged around an enclosed garden, and pool area which are great for unwinding at the end of the day. The rooms are a good size, and the beds comfy. The restaurant next to the hotel is not very good however. We walked down the road to Jeannies Bakery each morning.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

This hotel really had a lovely personal touch - we stayed here for part of our honeymoon on our trip up the PCH.
I emailed the hotel in advance to inform them that it was our honeymoon and to ask for a balcony and an arrival drink (it was the 1 year anniversary of our engagement).
When we arrived Jim in the reception was incredibly warm and welcoming - he told us that our room would soon be ready (we were early) and he mentioned to me that our room would have a balcony and that he had arranged some champagne (without letting my wife know).
Jim also showed us a map of Santa Barbara and recommended a fabulous seafood restaurant by the harbour - Brophy Brothers.
Although we only stopped for one night, we were extremely happy with every aspect of this hotel, especially my wife with the free coffee and fruit (and of course the champagne).

Room Tip: Ask for a room with a balcony - it will face the swimming pool instead of looking over the parking l...
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Phillip A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

Our rooms were very clean. They had nice linens. Good T.V. The pool and jacuzzi was popular and nice. The staff here is really the best almost of anywhere I've been. We were at the jacuzzi and my sister had forgot her towel..and the maintenance guy noticed and without us asking him just went and got her one. They washed our very dirty windows on our car during the night. There was fruit and drinks in the lobby and your room. All in all, a great stay. Thanks!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marcasso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this reviewResponded August 30, 2013

Our staff strike again providing amazing service for our amazing guests! We are so pleased to hear your comments about your great experience at the Pepper Tree Inn and thank you for taking the time to share with other Trip Advisor viewers. We look forward to seeing you soon. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

Second hotel of a 14 day road trip on route to Monterrey. A motel style hotel booked through Trail Finders. Fast check-in. Room was average but had all the things you'd expect. Close to the pool (located in a central courtyard). Kids liked this hotel.

  • Stayed: August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this reviewResponded August 30, 2013

What a great sound of summer - kids playing I the pool. We are pleased to hear your kids liked the hotel and we hope you bring them back next year for more summer fun. Thank you for joining us as our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

I loved this place.

The check in was swift, courteous and accommodating of our early arrival. The staff are all friendly and happy to help with directions, maps etc. Although the hotel is not central to the town or beach, it's not too far away and there's a shopping mall opposite with some decent restaurants, cafes etc too.

The rooms are like a visit back in time (in a good way) to about 1970. Their style is dated and features awesome historical touches like an entire mirror wall, floor to ceiling tiling in the bathrooms, retro patio furniture and so on. But it's all really well kept, clean and carefully maintained, so unless you are someone who demands up-to-date fashionable décor, then this is a great place to stay. There's complimentary fruit, water and Wi-Fi too.

We enjoyed staying here and would definitely book again.

Room Tip: Ground floor rooms all have patio access to pool.
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DerbysTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChivaunC, General Manager at Best Western Plus Pepper Tree Inn, responded to this reviewResponded August 28, 2013

We are so pleased you appreciated the efforts of our staff. It is always our pleasure to provide friendly and helpful service, as well as offer our guests well maintained accommodations. We look forward to having you as our guest when you return to Santa Barbara! Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Barbara hotels
1.8 mi away
Best Western Plus Encina Lodge & Suites
3.9 mi away
Hotel Milo Santa Barbara
Hotel Milo Santa Barbara
#17 of 52 in Santa Barbara
427 reviews
3.9 mi away
Best Western Beachside Inn
Best Western Beachside Inn
#24 of 52 in Santa Barbara
973 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Holiday Inn Express Santa Barbara
3.0 mi away
Kimpton Canary Hotel
Kimpton Canary Hotel
#5 of 52 in Santa Barbara
1,067 reviews
2.4 mi away
La Quinta Inn & Suites Santa Barbara
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Pepper Tree Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
Price Range: $164 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Pepper Tree Inn 3*
Number of rooms: 150
Official Description (provided by the hotel):
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Best Western Plus Pepper Tree Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing