We ate here twice on a recent trip to Santa Barbara. I'd class the first occasion as 5* and the second as 3.5*.
The first night we arrived just in time to secure a patio table conveniently located under a patio heater. The evening chill was soon forgotten. Pizzas and pastas all round, waiters constantly topping up the water glasses, excellent wine. Really enjoyed ourselves. Good food, great service.
The second time we were ushered indoors as the heaters were malfunctioning and the wind was up. There's not much room available inside and we were squeezed up near the bar and service area. Our waitress was under high pressure and wasn't quite as attentive as the previous occasion. Our food was great again, but we did see a risotto dish perched on the service area for a full 40 minutes before it went out to a table. Yeech, I'd hate to be the diner who ordered that!
I'd recommend this restaurant if you can get a patio table, as the inside is cramped.