No complaints about the place itself. Lovely, cozy, terrific. But whenever we had to deal with the front desk staff, our little vacation turned sour. The staff (Mark) behaved as if they couldn't stand their guests. Unhelpful, rude, cold, WEIRD. We had agreed on a specific price on the phone and when we went to check out, the price was different (higher). Instead of apologizing or offering some kind of compensation or negotiation, they (Mark) became creepy robotic bureaucrats who had no intention of helping us or even being nice. It's sad because it was our last experience of the place and it was so disturbing and ugly.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz so you can book your El Capitan Canyon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- El Capitan Canyon Hotel Santa Barbara
- El Capitan Canyon Santa Barbara
- Santa Barbara El Capitan Canyon Hotel