We were on the Amex platinum package and when we arrived at the hotel around 6pm (after check-in), our room was not ready which is unacceptable at that hour. We had to wait an hour or so and then they gave us the worst room at the end of a corridor that was very dark. Needless to say we were very disappointed. We've been to a dozen Four Seasons all around the world and this was our worst experience in term of check-in and room. I would recommend booking a suite instead of a room. The rest of our stay was very good. The coral casino pool is beautiful and with good service. The concierge was very good at booking for us Lotusland. Amazing, not to be missed! Went for a dinner at San Ysidro Ranch and it was magical, i regret not booking there for the vacation. We did one day of driving in wine country (Los Olivos etc.), nice day trip.
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- Also Known As:
- Four Seasons Resort The Biltmore Santa Barbara Hotel Santa Barbara
- 4 Seasons Resort The Biltmore Santa Barbara
- Four Seasons Santa Barbara
- Santa Barbara Four Seasons