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Hyatt Centric Santa Barbara
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Reviews (1,582)
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Reviewed February 14, 2014

This is a really nice hotel that looks - and feels - like a Spanish hacienda. Very different from any other hotel I have stayed in. The staff were wonderful - they were so eager to answer any question or fill any request and they did it so cheerfully. Very impressed. The breakfast buffet was delicious and had anything you could think of to eat for breakfast. The room was spacious and the view of the ocean was spectacular. Couldn't have asked for anything better.

Room Tip: Ask for an ocean view - it really is a great location.
  • Stayed: January 2014, traveled with family
    • Value
    • Location
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Thank jennifer r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded March 19, 2014

Hello. Thank you so much for your review! I am delighted you enjoyed your stay with us. I have shared your review with the members of our teams to include our Executive Chef, thank you for your recognition, it really means a lot to us all. Please come back and see us again soon, we'll be happy to be of service to you. Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

I stayed here for 4 nights for a work conference. I found the hotel staff to be incredibly professional and more than happy to help with any requests. The rooms were very clean and house keeping did an excellent job each day. My only critique would be the decor of the room-it had some strange design on the walls that takes away from the room and i have to say i was disappointed on my first impression. However, the comfortable bed, cleanliness and professionalism of the hotel staff more than compensated for that.

  • Stayed: January 2014, traveled on business
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Thank KFalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded March 19, 2014

Greetings. Thank you so much for sharing your review. I am glad you enjoyed your 4 day stay with us, the recognition of our team members' efforts is greatly appreciated. I have shared your kind comments with them. We are actually in the planning process of a renovation, I hope we have some of it completed by the time you return to our hotel. Thank you very much for your valuable feedback. I look forward to welcoming you back to our hotel soon. Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2014 via mobile

we saw a lot of negative reviews about this hotel, which made us a little apprehensive. But let me tell you, it's was a really nice stay.
We did park on the street to avoid the crazy parking charge.
Checkin was easy. The young lady working the desk was nothing but pleasant.
The room was really nice.

Stayed: February 2014, traveled as a couple
2  Thank Coolbreezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded March 19, 2014

Hello. Thank you very much for your candid review, it really means a lot to us here at the hotel that the efforts of the teams are recognized. I look forward to welcoming you back soon. Thank you for your recognition. Warm Regards,

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Reviewed February 2, 2014

Stayed 3 nights at the Hyatt Santa Barbara and loved it. Hotel was so pretty and location was awesome! Nice and clean and comfortable - service great. Loved the breakfast buffet; did not eat dinner there. Beds were SO comfortable and our room was so big. Just loved everything about it - especially the Spanish design of the hotel. Pool area was so pretty. Would love to visit again.

Room Tip: ocean view is a definite plus
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Florence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded March 19, 2014

Hello. Thank you very much for spending 3 nights with us during your fist visit to California! I sincerely appreciate you posting your review. I have shared your comments with the managers and team members in the areas mentioned, thank you very much for the positive recognition! I hope to welcome you back when your travels bring you back. Warm Regards,

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Reviewed January 31, 2014 via mobile

Went for dinner tonight, dreadful service, waited 90 mins to get our meal. We hadn't booked but when we arrived we were told it would be a 10 minute wait for a table. We waited 30 mins and then asked what the delay was, we then got a table! It took a further 15 minutes to place an order. When it arrived it was wrong, served warm...just! We've been in the USA a week and its the worst service and food we've been given. AVOID!

Stayed: January 2014, traveled as a couple
Thank Coffer52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Centric Santa Barbara, responded to this reviewResponded February 10, 2014

Greetings. Thank you very much for your review! Your comments are valuable and very important to us, thank you for taking time to share. I have reviewed your comments with our Director of Food and Beverage so that he can look into the circumstances and provide a prompt resolution to the inconveniences you experienced. Please accept my most sincere apologies for that. I truly hope you give our Bistro an opportunity next time you visit us as the valued guest that you are. Thank you again for your participation and I look forward to the opportunity to be of service to you in the near future. Warm Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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