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“not too great”

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The Upham Hotel & Country House
Ranked #15 of 52 Hotels in Santa Barbara
Certificate of Excellence
A TripAdvisor Member
“not too great”
Reviewed July 9, 2006

I arrived in town quite late on June 29th and checked into the Upham around 11 pm. When I arrived in the room it was approximately ninety degrees inside. Considering a shower and cool off I discovered that I did not have any towels in the bathroom. After calling the front desk three times, I had to dress and leave my room to request towels personally. Your office staff did accommodate my request. The following morning at approximately 7:30 am I awoke to the sound of a weed whacker trimming the hedge immediately outside the door of my room. After thirty minutes of trying to sleep through the noise I gave up and went to breakfast. The weed whacking continued through the rest of the morning until I checked out.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Culver City, California
Level 5 Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 5, 2006

As a freelance writer and photographer, I'm always amazed when a place exceeds our expectations. Such is the case with the Upham. I'd stayed here about 25 years ago, and was pleasantly surprised at the updated decor and modern amenities. Our cottage was absolutely charming, giving us an expansive view of the grounds, birds and pristine landscaping. Sprinkled about were other patrons of the Upham, either reading, enjoying the wild life, or simply sipping a glass of wine.

Their Louie's Restaurant was also a pleasant surprise, and according to our engaging waiter, "Many customers come simply for the halibut, " which met our expectations. Sit outside on the verandah, and you can revel in the weather for which Santa Barbara is famous.

Built in 1871, history surrounds the Upham. You owe it to yourself to indulge yourself in this charming retreat.

Mary McGrath
Culver City Observer/Del Rey News

  • Stayed July 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank grathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 17, 2006

Talk about a beautiful hotel! The Upham has well-manicured lawns, well-appointed rooms with stylish antiques and a helpful staff, as well as some nice perks like a nice breakfast each morning (with pastries, hard-boiled eggs, cereal and coffee), wine and cheese in the afternoon and cookies and milk before bed.

Only thing I'd wish for is a different selection of cookies. When we stayed for two nights, both nights were Oreo cookie nights. I would've liked a change (or perhaps something fresh baked?) but that's a very minor thing. Overall, the Upham was very charming and I would stay again.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacific Grove, California
Level 6 Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed June 11, 2006

I was pleasantly surprised by the friendly service, well appointed room, and little extras I received during my two night stay at the Upham. I received a good $150 walk-in rate for their lowest "Queen" room category -- and they were happy to let me check out the room first for noise level before committing. The room was cozy and quiet -- with definitely upscale furnishings comparable to a quality boutique hotel or country inn.

There are some additional little touches, like Oreo cookies and milk in the lounge at night, a variety of available newspapers in the morning, and outdoor garden seating areas which exceeded my expectations and made me feel like I had gotten a very good value for the money.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tonymoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palos Verdes, California
Level 4 Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed January 12, 2006

The Tiffany Country House is an (expensively) remodeled Victorian house, owned by the nearby Upham Hotel. There are 7 unique rooms, very clean and charming, with jacuzzi tubs and some with wood burning fireplaces.

Breakfast is a choice of two hot dishes, and a cold fruit and cereal buffet. Lovely veranda to dine in the morning sun. Evening wine and cheese buffet.

Easy walking distance to State Street and its restaurants.

We prefer the Tiffany over its sister property the Upham Hotel, which we also like but not as much as this charming place.

We are frequent vistors to Santa Barbara, and have stayed in many of its hotels, both large and small, expensive and not so expensive. We've decided this is the place.

Helpful?
11 Thank LLBean314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 4 Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 8, 2006

We enjoyed two nights at the Upham. The location is great to the main shopping area and a bit a of a walk to the beach. The service and room are were excellent. We loved the early eveing wine & cheese as well as the excellent continental breakfast. Give this place a try... I will go back!

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank dpat17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2005

I just had dinner this week at the restaurant inside the Upham Hotel and don't get me wrong, the service once we got there was fine. The gentleman who helped us in the beginning was very nice and welcoming. However, after he served the food, he disappeared as well. Then we were stuck with the most rude server I had ever encountered. I am not actually sure if she was a server or one of the managers, since she was not in uniform, but whoever she was definitely needed an attitude adjustment. She cleared the table and when we asked for boxes for our leftovers she didn't acknowledge us at all. We were unsure if we were even going to get our leftovers back, but she did come through. When she finally handed us the check after about 20 minutes of waiting for that she ignored us completely and we ended up having to go to the bar to pay. I would understand if it was a busy night and she had a lot of customers, but it was a Wednesday night and there were only 4 tables occupied. Customer service is key especially in fine dining when you are already paying way too much to begin with. The food was excellent, but they definitely need to train their staff to be more attentive to their paying customers, especially when they are locals!

  • Stayed October 2005
    • Value
    • Cleanliness
    • Service
Helpful?
6 Thank Ayrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Upham Hotel & Country House

Property: The Upham Hotel & Country House
Address: 1404 De La Vina St, Santa Barbara, CA 93101-3027
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Barbara
#8 Luxury Hotel in Santa Barbara
#11 Romantic Hotel in Santa Barbara
#15 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Upham Hotel & Country House 4*
Number of rooms: 58
Official Description (provided by the hotel):
A Victorian treasure in the heart of downtown Santa Barbara, the Upham Hotel and Country House is the oldest continuously operating hotel in Santa Barbara, Southern California. Constructed of redwood with sweeping verandas, the 58-room 1871 landmark is surrounded by an acre of gardens and combines the intimacy of a bed and breakfast with the convenience of a full-service hotel and conference facility. ... more   less 
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Also Known As:
The Upham Hotel Santa Barbara
Upham Santa Barbara
Upham Hotel Santa Barbara

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